Company
Technology
Sr.SupportEngineer,SAPFI-CO
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optimal for Senior candidates.
“Sr. Support Engineer, SAP FI-CO. Skills: client support, global environments. The Sr. Support Engineer delivers advanced SAP FI/CO functional support, ensuring system stability and acting as a technical-functional advisor for assigned accounts. Responsibilities include diagnosing and resolving complex SAP FI/CO issues, providing remote guidance, developing fixes for critical defects, and collaborating with clients on solutions and best practices. The role also involves maintaining system perform”
What You'll Achieve.
Ensuring the stability of client systems in complex environments. Deliver high-quality, timely solutions. Maintain system performance and ensure consistent service quality in 24/7 support operations.
Industry & Context.
troubleshooting
Must be based in Brazil for remote work.
What They're Looking For.
Must Have
Extensive hands-on SAP FI/CO expertise combined with analytical and client-facing capabilities in global environments. Proven ability to resolve complex enterprise issues. Experience with SAP S/4HANA implementations, configurations, and production support environments. Ability to work independently in high-pressure environments and manage multiple priorities.
Nice to Have
SAP certification(s) preferred.
What You'll Do.
Support Engineer delivers advanced SAP FI/CO functional support, ensuring system stability and acting as a technical-functional advisor for assigned accounts.
Responsibilities include diagnosing and resolving complex SAP FI/CO issues, providing remote guidance, developing fixes for critical defects, and collaborating with clients on solutions and best practices.
The role also involves maintaining system performance in a 24/7 support environment and contributing to knowledge sharing and methodology improvements.
How You'll Work.
Team & Collaboration
Collaborate directly with clients to understand requirements and deliver high-quality, timely solutions. Collaboration with international, highly skilled SAP experts.
Communication Scope
explain complex issues clearly
Full Job Description
## Accountabilities In this role, you will be responsible for delivering advanced SAP FI/CO functional support and ensuring the stability of client systems in complex environments. You will troubleshoot and resolve high-impact incidents while acting as a technical-functional advisor for assigned accounts. Diagnose, analyze, and resolve complex SAP FI/CO issues using structured and methodical troubleshooting approaches Provide remote-based functional support, guidance, and training across SAP financial and controlling modules Develop fixes, scripts, and technical workarounds to resolve critical system defects and data issues Collaborate directly with clients to understand requirements and deliver high-quality, timely solutions Support and advise on SAP customizations, integrations, and best practice implementations Maintain system performance and ensure consistent service quality in 24/7 support operations Contribute to knowledge sharing, documentation, and continuous improvement of support methodologies Requirements This role requires extensive hands-on SAP FI/CO expertise combined with strong analytical and client-facing capabilities in global environments. Candidates should bring deep functional knowledge of SAP systems and a proven ability to resolve complex enterprise issues. 10+ years of functional SAP FI and CO experience, including strong troubleshooting expertise Experience with SAP S/4HANA implementations, configurations, and production support environments Strong understanding of business processes within finance and controlling domains Experience working in global, multi-client or consulting/support environments Proficiency in ABAP debugging, SQL, and SAP technical architecture concepts Strong communication skills with the ability to explain complex issues clearly to stakeholders Ability to work independently in high-pressure environments and manage multiple priorities Fluent in Portuguese and English (Spanish is a plus) SAP certification(s) preferred Ben
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