Amazon.com Services LLC

Supply Chain/Transportation Management, Supply Chain Management, transportation and logistics

Sr.SupplyChainManager,ReturnsPlanning

$104–181k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sr. Supply Chain Manager, Returns Planning at Amazon.com Services LLC. Skills: Supply chain planning, Strategic initiatives, Data-driven decisions. Own supply chain planning for US Returns. Create and implement strategic initiatives”

What You'll Achieve.

Serve customers better; Richer end to end customer experience; Deliver results; Influence long-term direction; Fulfill more products safer; Fulfill more products faster; Fulfill more products efficiently; Fulfill more products cost-effectively; Drive tactical improvements; Drive strategic improvements; Eliminate defects; Measure network performance; Drive continuous improvement

Industry & Context.

Supply Chain/Transportation Management, Supply Chain Management, transportation and logistics
Problems you'll solve

Data-driven decision making; Root cause analysis

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics to drive improvements, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership

Nice to Have

2+ years driving process improvements, Master's degree or MBA

What You'll Do.

Own supply chain planning for US Returns

Create and implement strategic initiatives

Make data-driven decisions

Manage stakeholder relationships

Plan and execute within an environment

Communicate business conditions and decisions

Influence long-term network direction

Fulfill more products

Drive tactical improvements

Drive strategic improvements

Own programmatic execution

Implement processes to eliminate defects

Create solutions for customer experience

Execute root cause analysis

Operate in a cross-functional capacity

Influence in a cross-functional capacity

Oversee development of network modeling tools

Simulate returns network

Optimize returns network

Establish metrics and KPIs

Measure network performance

Drive continuous improvement

Identify opportunities to leverage technology

Identify opportunities to leverage automation

Enhance returns processing capabilities

Create plans for the Returns network

Address operational problems

Partner with relevant stakeholders

How You'll Work.

Team & Collaboration

Stakeholder relationships; Partner teams; Cross-functional capacity; Relevant stakeholders

Communication Scope

Communicate business conditions; Communicate decisions

Process & Methodology

Program management, Project management, End to end delivery

Full Job Description

As a Supply Chain Manager within the Returns Long term Network topology planning and S&OP (Sales and Operations Planning), you will have the opportunity to own supply chain planning for all of US Returns. You will have a holistic view of supply and demand within the Amazon Returns network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment. The Sr. Supply Chain Manager will work in a fast-paced, fluid environment and be responsible for communicating business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, the Sr. Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large-scale influence. This role is a blend of short-term execution and long-term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long-term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner. Key job responsibilities · Demonstrate strong Customer focus · Make sound business judgments to drive both tactical as well as strategic improvements · Own programmatic execution and the detailed and strategic levels · Identify, prioritize, and implement processes to eliminate defects in the supply chain · Create, develop, and drive solutions that lead to a richer end to end customer experience · Execute thorough root cause analysis and deliver

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