Amazon.com Services LLC

Robotics

Sr.SupplierQualityEngineer

$129–214k North Reading, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Supplier Quality Engineer at Amazon.com Services LLC. Skills: Supplier Quality Engineering, Quality Engineering principles, Root cause analysis. Review new supplier intake requests. Perform supplier assessments”

What You'll Achieve.

Improve product quality; Improve reliability

Industry & Context.

Robotics
Problems you'll solve

Problem-solving; Issue remediation; Root cause analysis; Troubleshooting

Eligibility Requirements

Up to 50% travel, Comfortable working in field environments, Use hand tools to troubleshoot, Use hand tools to inspect products

What They're Looking For.

Must Have

Bachelor's degree in engineering, 10+ years Supplier Quality, 10+ years Quality Engineering principles, Proficient in hardware failure root cause analysis, Proficient in leading corrective actions, Hands-on experience troubleshooting mechanical quality issues, Hands-on experience troubleshooting electrical quality issues, Process improvement mindset, Excellent verbal communication skills, Excellent written communication skills, Ability to work in ambiguous environments, Ability to make informed decisions in real-time

Nice to Have

Technical expertise in robotics components, ASQ Certified Quality Engineer (CQE), Certified Internal Auditor training, Certified Lead Auditor training, Multi-industry experience, Startup experience, Familiarity with ISO 9001, Experience with statistical data analysis, Engineering program management experience

What You'll Do.

Review new supplier intake requests

Perform supplier assessments

Identify risks and gaps

Drive supplier development

Address assessment gaps

Ensure supplier qualification

Provide support to part qualification

Take ownership of supplier product quality

Perform root cause analysis

Initiate corrective actions

Develop quality processes

Implement quality processes

Improve supplier management

Improve non-conformance management

Contribute to lessons learned

Contribute to continuous improvement

How You'll Work.

Team & Collaboration

Cross-functionally with teams; With stakeholders

Communication Scope

Technical communication; Non-technical communication

Process & Methodology

Engineering program management

Full Job Description

Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? If you answered yes, you’ll fit right in here at Amazon Robotics. We are a smart team of doers working passionately to apply latest advances in robotics and automation to solve real-world challenges that will transform our customers’ experiences. We invent and deliver improvements every day, providing you with the tools and support needed to innovate in ways that are rewarding, fulfilling, and fun. The Amazon Robotics (AR) Global Operations organization manufactures high-quality robotics for design centers across Amazon. It’s a fast-paced operation that collaborates cross-functionally with teams across Amazon worldwide. The Advanced Manufacturing & Quality Engineering (AMQE) team is a multi-disciplinary organization responsible for Supplier Qualification, Supplier development and ongoing Supplier technical performance management. This position reports to the Supplier Quality Engineering Manager. We are seeking a talented and motivated engineer with a proven track record of implementing Quality Engineering practices to support robotics and automation solutions throughout their life cycle. This position requires up to 50% travel to suppliers in NA, EU and Asia, where the engineer will be responsible for both quality oversight and hands-on issue remediation. The ideal candidate will have experience in supplier auditing, troubleshooting and resolving product issues. Key job responsibilities * Review new supplier intake requests and perform supplier assessments (online pre-assessment and onsite audits) * Identify risks and gaps through supplier assessment and share with stakeholders (Supply chain, Manufacturing and Engineering) * Drive supplier development by addressing gaps identified in the assessment and ensure supplier is qualified prior to production scaling * Provide support to part qualification through Material A

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