Coupang
e-commerce
Sr.Staff,TechnicalProgramManagement(MarketplacePlatform)
“Sr. Staff, Technical Program Management (Marketplace Platform) at Coupang. Skills: Technical Program Management, API Integration, Catalog Quality, Marketplace Growth. Lead large-scale technical programs for Coupang Marketplace Selling Partner APIs. Drive programs for seller onboarding, catalog integration, selection growth”
What You'll Achieve.
Scale marketplace selection; Improve catalog quality and completeness; Increase marketplace selection; Ensure products are listed with complete, accurate, and high-quality catalog attributes; Reduce missing or incomplete catalog attributes; Track selection growth, catalog completeness, integration success rates, API adoption, and seller experience; Deliver scalable solutions; Track post-launch performance; More large sellers and ERP partners can integrate with Coupang efficiently; Onboard more selection at scale; Provide complete, high-quality catalog data; Reduce friction in the seller integration journey; Improve marketplace catalog completeness; Build mechanisms for long-term API platform growth
Industry & Context.
Solve problems; Drive clarity across technical and business teams; Solve hard problems
Ability to work from Seoul, South Korea, Apply with your Coupang e-mail address
What They're Looking For.
Must Have
Significant experience in technical program management, product management, engineering management, or a related technical leadership role, Experience leading complex, cross-functional programs involving APIs, platform products, enterprise integrations, or developer-facing systems, understanding of marketplace, e-commerce, catalog, seller platform, or retail technology domains, Experience working with external partners, enterprise customers, system integrators, ERP providers, or large-scale API consumers, Demonstrated ability to translate business objectives into technical requirements and execution plans, program management skills, including roadmap planning, dependency management, risk mitigation, stakeholder alignment, and executive communication, Ability to operate effectively in ambiguous environments and drive clarity across technical and business teams, Good written and verbal communication skills in English, Ability to work from Seoul, South Korea
Nice to Have
Experience with marketplace seller APIs, catalog ingestion, product listing workflows, item data quality, taxonomy, or attribute completeness, Experience working with ERP systems, system integrators, middleware platforms, or large seller integrations, Familiarity with API design principles, developer experience, integration testing, error handling, and API documentation, Experience defining and driving metrics related to selection growth, catalog quality, API adoption, and partner success, Korean language proficiency or experience working with Korean sellers, partners, or local market teams, Experience operating at Senior Staff, Principal, or equivalent level in a large-scale technology organization
What You'll Do.
Lead large-scale technical programs for Coupang Marketplace Selling Partner APIs
Drive programs for seller onboarding
Improve API adoption and catalog quality
Understand integration needs and remove technical blockers
Define API requirements and prioritize roadmap items
Identify gaps in catalog attribute coverage and data quality
Lead initiatives to close catalog gaps
Coordinate across engineering
Develop operating mechanisms for launch readiness
Manage partner escalations and API change management
Represent seller and ERP partner needs in roadmap discussions
Communicate program strategy
and progress to leadership
How You'll Work.
Team & Collaboration
Work closely with large sellers, ERP integrators, product managers, engineering teams, operations, and business stakeholders; Partner directly with large sellers and ERP integrators; Work with product and engineering teams; Coordinate across engineering, product, marketplace business teams, operations, legal, compliance, and partner-facing teams; Align many teams around measurable marketplace outcomes
Communication Scope
Good written and verbal communication skills in English; Communicate program strategy, risks, tradeoffs, and progress clearly to senior leadership
Process & Methodology
Roadmap planning, Dependency management, Risk mitigation, Stakeholder alignment, Executive communication, Program strategy, Technical programs
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