Baxter
Healthcare
Sr.Specialist–HROperationsGBS
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Specialist – HR Operations GBS at Baxter. Skills: HR Operations, Workday, Employee Data Management. Manage ServiceNow queues. Audit transactions”
Industry & Context.
Rotational shifts, Support Europe, Support Americas
What They're Looking For.
Must Have
Graduate in any discipline, 8–10 years HR Operations experience, Minimum 2 years supporting North Americas, Hands-on Workday experience
Nice to Have
Lean certification
What You'll Do.
Manage ServiceNow queues
Ensure SLA commitments
Process complex HR cases
Partner with onshore teams
Act as SME for Pre-Payroll
Act as SME for HR domain
Solve employee queries
Provide customer support
Manage employee records
Manage internal movements
Ensure data timeliness
Own employment records
Own Workday data integrity
Own Workday reporting
Support system enhancements
Support continuous improvement
Generate HR dashboards
Guide team decision-making
Guide process improvement
Keep quality parameters intact
Drive HR process standardization
Drive HR process simplification
Drive HR process automation
Support Knowledge Articles creation
Support SOPs creation
Support employee handbooks creation
How You'll Work.
Team & Collaboration
Partner with HRBPs; Partner with onshore teams; Partner with Payroll; Partner with Finance
Communication Scope
Written communication; Verbal communication; Presentation skills
Process & Methodology
Project management
Full Job Description
**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The future of HR Operations is being redefined at Baxter. Across the company, HR is unlocking new ways to deliver value — not just through processes, but through experiences that empower people and build confidence. This is a moment of transformation, and HR Operations is at the center of it. We are shaping a world‑class HR Operations organization that blends scale, precision, and innovation. By harnessing technology and process excellence, we are creating solutions that strengthen compliance, accelerate change, and elevate the employee journey. Joining Baxter means stepping into a role where your expertise will directly support employees worldwide and help define what great looks like. **Your Role in the Transformation** As a Sr. Specialist in HR Operations GBS, you will act as a subject matter expert, managing ServiceNow queues, auditing transactions, and ensuring SLA commitments are met. You will process complex HR cases, maintain SOPs, and partner with HRBPs and onshore teams to deliver accurate, consistent, and trusted HR services. This role places you at the center of Baxter’s transformation, where your expertise will strengthen processes, elevate compliance, and enhance the employee experience. *
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