Baxter

Healthcare

Sr.SpecialistHROperationsGBS

₹15–25L ~AI est. Gurgaon, Haryana, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Specialist – HR Operations GBS at Baxter. Skills: HR Operations, Workday, Employee Data Management. Manage ServiceNow queues. Audit transactions”

Industry & Context.

Healthcare
Eligibility Requirements

Rotational shifts, Support Europe, Support Americas

What They're Looking For.

Must Have

Graduate in any discipline, 8–10 years HR Operations experience, Minimum 2 years supporting North Americas, Hands-on Workday experience

Nice to Have

Lean certification

What You'll Do.

Manage ServiceNow queues

Ensure SLA commitments

Process complex HR cases

Partner with onshore teams

Act as SME for Pre-Payroll

Act as SME for HR domain

Solve employee queries

Provide customer support

Manage employee records

Manage internal movements

Ensure data timeliness

Own employment records

Own Workday data integrity

Own Workday reporting

Support system enhancements

Support continuous improvement

Generate HR dashboards

Guide team decision-making

Guide process improvement

Keep quality parameters intact

Drive HR process standardization

Drive HR process simplification

Drive HR process automation

Support Knowledge Articles creation

Support SOPs creation

Support employee handbooks creation

How You'll Work.

Team & Collaboration

Partner with HRBPs; Partner with onshore teams; Partner with Payroll; Partner with Finance

Communication Scope

Written communication; Verbal communication; Presentation skills

Process & Methodology

Project management

Full Job Description

**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The future of HR Operations is being redefined at Baxter. Across the company, HR is unlocking new ways to deliver value — not just through processes, but through experiences that empower people and build confidence. This is a moment of transformation, and HR Operations is at the center of it. We are shaping a world‑class HR Operations organization that blends scale, precision, and innovation. By harnessing technology and process excellence, we are creating solutions that strengthen compliance, accelerate change, and elevate the employee journey. Joining Baxter means stepping into a role where your expertise will directly support employees worldwide and help define what great looks like. **Your Role in the Transformation** As a Sr. Specialist in HR Operations GBS, you will act as a subject matter expert, managing ServiceNow queues, auditing transactions, and ensuring SLA commitments are met. You will process complex HR cases, maintain SOPs, and partner with HRBPs and onshore teams to deliver accurate, consistent, and trusted HR services. This role places you at the center of Baxter’s transformation, where your expertise will strengthen processes, elevate compliance, and enhance the employee experience. *

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