Renesas Electronics
Semiconductor
SrSolutionsEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Sr Solutions Engineer at Renesas Electronics. Skills: Solutions Architecture, Enterprise Solutions, Customer Success. Implement Altium Enterprise solutions. Analyze customer framework”
What You'll Achieve.
Achieve business goals; Achieve ongoing success; Meet customer objectives; Create value; Deliver priorities on time; Meet expectations
Industry & Context.
Problem-Solving; Analytical skills; Troubleshooting skills
Willingness to travel, Meeting customers onsite each month
What They're Looking For.
Must Have
Bachelors/Masters degree in Electrical Engineering, Electronic Engineering, or equivalent degree and experience, At least 5 years in Enterprise Solutions Architecture, Customer Success, Professional Services, or a similar customer-facing strategic role, hands-on experience with ECAD software, PLM integrations experience, workflow management experience
Nice to Have
Experience with Altium’s products is highly desirable, Subject matter expertise in functional areas (e.g., ECAD design process, testing, PLM)
What You'll Do.
Implement Altium Enterprise solutions
Analyze customer framework
Analyze customer environment
Analyze customer challenges
Analyze customer bottlenecks
Build customer relationships
Provide product expertise
Apply products in customer contexts
Identify key-business drivers
Prioritize key-business drivers
Quantify key-business drivers
Provide technical expertise on process
Provide technical expertise on optimizations
Develop Statement of Work (SOW)
Quantify tasks and deliverables
Present solutions to customer
Collaborate with software engineers
Develop customized solutions
Accommodate customer requirements
Resolve technical gaps
How You'll Work.
Team & Collaboration
Sales; Professional Consulting; Software Engineering; Implementation; Customer Success; R&D organizations; Colleagues across Professional Services; Marketing; Sales; Support; R&D
Communication Scope
Explain complex technical concepts
Process & Methodology
Project Management, Track efforts, Coordinate efforts
Full Job Description
We are seeking an experienced and highly skilled Professional Services Solutions Architect (SA) to join our dynamic Professional Services organization. As SA, you will have a direct impact in implementing and tailoring our Enterprise level customers with innovative and configurable solutions that span to both cloud and on-premise infrastructures. SAs will collaborate closely with key internal and external stakeholders providing fundamental knowledge of Altium Enterprise solutions that can be transferable to our customers existing environment and consequently achieving their main business goals and ongoing success. The SA will play an essential role in bridging the gaps between Sales, Professional Consulting, Software Engineering, Implementation, Customer Success and the R&D organizations. A day in the life of ourProfessional Services Solutions Architect: * Solutions Architecture : Implementing Altium Enterprise solutions by understanding and analyzing our customers existing framework, environment, challenges, and bottlenecks of their electronics hardware development process. * Relationship Building: Experience building long-term, strong and successful customer relationships by demonstrating empathy, active listening, and resiliency skills. * Product Expertise : Provide a deep understanding of Altium’s products, with knowledge of how to apply them in relevant customer contexts. Keep up-to-date on releases, features and product roadmaps. * Technical Guidance : Work closely with our customers to identify, prioritize and quantify key-business drivers, and provide technical expertise on process and optimizations using Altium’s solutions to meet customer objectives and create value. * Statement of Work (SOW) Creation : Develop an agreed SOW where key tasks and deliverables are quantified for each proposed solution and effectively presented to the customer. * Software Engineering: Collaborate closely with software engineers to develop customized solutions to further accomm
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