Renesas Electronics
embedded semiconductor
SrSolutionsEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Sr Solutions Engineer at Renesas Electronics. Skills: Solutions Architecture, Customer Relationship Management, Technical Guidance. Implement Altium Enterprise solutions. Analyze customer framework”
What You'll Achieve.
Achieving their main business goals and ongoing success; Meet customer objectives and create value
Industry & Context.
Excellent analytical and troubleshooting skills; Accurately describe technical details of customer issues
Willingness to travel, including meeting customers onsite each month
What They're Looking For.
Must Have
5 years in Enterprise Solutions Architecture, Customer Success, Professional Services, or a similar customer-facing strategic role, hands-on experience with ECAD software, PLM integrations, workflow management
Nice to Have
Altium’s products experience
What You'll Do.
Implement Altium Enterprise solutions
Analyze customer framework
Build customer relationships
Provide product expertise
Provide technical guidance
Create Statement of Work
Collaborate with software engineers
Resolve technical gaps
How You'll Work.
Team & Collaboration
Collaborate closely with key internal and external stakeholders; Bridge gaps between Sales, Professional Consulting, Software Engineering, Implementation, Customer Success and R&D; Collaborate closely with software engineers; Work with R&D; Build effective relationships with colleagues across Professional Services, Marketing, Sales, Support and R&D
Communication Scope
Explain complex technical concepts to different audiences
Process & Methodology
Track and coordinate multiple efforts, Ensure customer priorities are delivered on time
Full Job Description
About the role: We are seeking an experienced and highly skilled Professional Services Solutions Architect (SA) to join our dynamic Professional Services organization. As SA, you will have a direct impact in implementing and tailoring our Enterprise level customers with innovative and configurable solutions that span to both cloud and on-premise infrastructures. SAs will collaborate closely with key internal and external stakeholders providing fundamental knowledge of Altium Enterprise solutions that can be transferable to our customers existing environment and consequently achieving their main business goals and ongoing success. The SA will play an essential role in bridging the gaps between Sales, Professional Consulting, Software Engineering, Implementation, Customer Success and the R&D organizations. A day in the life of ourProfessional Services Solutions Architect: * Solutions Architecture : Implementing Altium Enterprise solutions by understanding and analyzing our customers existing framework, environment, challenges, and bottlenecks of their electronics hardware development process. * Relationship Building: Experience building long-term, strong and successful customer relationships by demonstrating empathy, active listening, and resiliency skills. * Product Expertise : Provide a deep understanding of Altium’s products, with knowledge of how to apply them in relevant customer contexts. Keep up-to-date on releases, features and product roadmaps. * Technical Guidance : Work closely with our customers to identify, prioritize and quantify key-business drivers, and provide technical expertise on process and optimizations using Altium’s solutions to meet customer objectives and create value. * Statement of Work (SOW) Creation : Develop an agreed SOW where key tasks and deliverables are quantified for each proposed solution and effectively presented to the customer. * Software Engineering: Collaborate closely with software engineers to develop customized solutions t
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