Signifyd
e-commerce
Sr.SolutionsArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Solutions Architect at Signifyd. Skills: technical expertise, strategic influence. architect technical solutions that address their complex fraud and data challenges. define how Signifyd integrates with new industries and business models”
What You'll Achieve.
helping online retailers provide superior customer experiences and eliminate fraud; assist the Sales department to win new business; designing solutions that the Implementations department can bring to production quickly; provide guidance and improve our tools and resources that lead to faster sales cycles, better products, and happier customers
Industry & Context.
architect technical solutions that address their complex fraud and data challenges
Travel expected is 25-30% and can fluctuate throughout the year., You will be on-site with merchants and at industry events (NRF, Money20/20, Shoptalk, IRCE)
What They're Looking For.
Must Have
Proven track record working directly with enterprise merchants, retailers, or B2C brands at significant scale ($500M+ in annual revenue or equivalent complexity), Demonstrated ability to build technical credibility and trusted relationships with engineering leaders and C-suite stakeholders at major retail and consumer brands, Comfort with ambiguity, shifting priorities, and the rhythm of a growth-stage company where the pipeline can be feast or famine
Nice to Have
Experience with chargeback representment, dispute resolution, or the acquiring and issuing bank ecosystem, Familiarity with major ecommerce platform Salesforce Commerce Cloud, Shopify Plus, SAP Commerce, Adobe Commerce, BigCommerce, or comparable, Prior experience at a fraud prevention, payments, identity verification, or risk intelligence company, Background working in or alongside named-account programs serving Fortune 500 retailers or global consumer brands, Program / project management experience whether leading an initiative or co-leading with an internal partner
What You'll Do.
architect technical solutions that address their complex fraud and data challenges
define how Signifyd integrates with new industries and business models
influence our product and data science roadmap
co-sell alongside Account Executives at the highest tier of our merchant base
design API architectures and surface the data signals that power our ML models
Partner with Account Executives to drive the end-to-end sales cycle for Enterprise merchants
serving as the primary technical authority from initial discovery through contract execution
Lead executive-level technical presentations and solution design sessions
building credibility with merchant CTOs
Own the technical validation process
including complex RFPs and high-stakes Proof of Concept (POC) engagements
ensuring a seamless transition from "technical win" to implementation
How You'll Work.
Team & Collaboration
Partner internally with Product and Data Science to design API architectures and surface the data signals that power our ML models; collaborate with Account Executives, Product, Risk and Solution Design and Delivery
Communication Scope
Lead executive-level technical presentations and solution design sessions, building credibility with merchant CTOs, VPs of Engineering, and Heads of Product
Full Job Description
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here! Department: Solutions Engineering Solutions Design is a team of highly skilled and influential technical consultants supporting our merchants. Solutions Engineers are trusted partners to the pre and post-sale process internally and externally, serving as technical experts and helping to ensure a smooth transition for our customers on the technical side. This team consults on various industries and business models, playing a critical role in assisting the Sales department to win new business, and designing solutions that the Implementations department can bring to production quickly. This team successful manages and engages with many cross-functional disciplines to provide guidance and improve our tools and resources that lead to faster sales cycles, better products, and happier customers. The Role: The Sr. Solutions Architect is a senior technical role at the intersection of fraud prevention, machine learning, and enterprise commerce. You will partner with our largest and most strategic merchants from Fortune 500 retailers and global consumer brands to architect technical solutions that address their complex fraud and data challenges. This role goes far beyond product demos. You will define how Signifyd integrates
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