TELUS Digital
Technology
Sr.SoftwareQualityAssuranceAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Software Quality Assurance Analyst at TELUS Digital. Skills: AI agents, Test automation, Agent architecture. Configure AI agents/assistants. Evaluate standards vs. vendor lock-in”
What You'll Achieve.
Agent-driven test generation producing mergeable tests; Documented patterns for adoption; Clear data on coverage gains vs. credit spend; Backlog of 'what's next' opportunities
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Deep hands-on experience configuring AI agents/assistants, Clear mental model of agent architecture, Ability to evaluate what's a real standard vs. what's vendor lock-in, Bias toward shipping, Comfortable teaching and enabling other engineers, Software engineering foundation to understand systems
Nice to Have
Experience with test automation frameworks, Java/Spring Boot familiarity, Experience scaling practices or tooling across multiple teams
What You'll Do.
Configure AI agents/assistants, Evaluate standards vs.
vendor lock-in, Ship working solutions, Teach engineers AI tooling, Understand systems being automated, Generate agent-driven tests, Document adoption patterns, Track coverage gains vs.
credit spend, Identify 'what's next' opportunities.
How You'll Work.
Team & Collaboration
In-person innovation; Collaboration; Connection with team members
Full Job Description
WHO WE ARE Welcome to TELUS Digital https://www.telusdigital.com/ — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. LOCATION & FLEXIBILITY INDIA HYBRID: NOIDA/HYDERABAD/BANGALORE/GURGAON This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. What you bring: - Deep hands-on experience configuring AI agents/assistants to perform complex multi-step tasks - any platform (Cursor, Copilot, Claude, custom agents, etc.) - Clear mental model of agent architecture: when to use persistent instructions vs. on-demand context vs. tool integrations vs. multi-agent patterns - Ability to evaluate what's a real standard vs. what's vendor lock-in - you build for portability - Bias toward shipping. You get things working, then refine. - Comfortable teaching and enabling other engineers who are newer to AI tooling - Enough software engineering foundation to understand the system
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