Mattel
toy and family entertainment
SrSoftwareEngineer-Salesforce
Neural analysis suggests this role is
optimal for mid candidates.
“Sr Software Engineer - Salesforce at Mattel. Skills: Salesforce Service Cloud, Apex, Lightning Web Components (LWC), Visualforce, Salesforce Flows. Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on Service Cloud capabilities. Build high-quality custom functionality using Apex (classes, triggers), Lightning Web Components (LWC), Visualforce, and Salesforce Flows, following platform best practices and coding standards”
What You'll Achieve.
enable world-class customer service experiences; improve data accuracy; optimize performance; drive connection for moments that matter
Industry & Context.
solution-oriented mindset; translate business requirements into technical solutions
What They're Looking For.
Must Have
Salesforce Developer with a focus on Service Cloud, design, develop, and support Salesforce solutions, hands-on, contributing to enhancements, integration, and application support across Salesforce Service Cloud and related platforms, solid technical expertise, practical, solution-oriented mindset, collaborating with global teams, Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on Service Cloud capabilities, Build high-quality custom functionality using Apex (classes, triggers), Lightning Web Components (LWC), Visualforce, and Salesforce Flows, following platform best practices and coding standards, Configure and customize Salesforce features including custom objects, fields, record types, page layouts, validation rules, profiles, permission sets, and sharing rules to support complex service processes, Develop automation using Flows, Process Builder (where applicable), and Apex to streamline service workflows, reduce manual effort, and improve data accuracy, Ensure all configurations and customizations adhere to Salesforce security and compliance standards, including field-level security, object-level access, and data visibility rules, Participate in code reviews and configuration reviews to ensure solution quality, performance optimization, and long-term maintainability, Participate in release management activities including sandbox management, deployments, and post-release validation, Ensure solutions follow Salesforce best practices, security standards, and governance guidelines, Work closely with business analysts, product owners, architects, and QA teams to translate business requirements into technical solutions, Participate in technical design discussions and contribute to solution documentation, Collaborate with offshore and onshore teams to ensure timely delivery and alignment across time zones
Nice to Have
Salesforce Developer - Global Consumer Services
What You'll Do.
and deploy scalable Salesforce solutions with a primary focus on Service Cloud capabilities
Build high-quality custom functionality using Apex (classes
Lightning Web Components (LWC)
following platform best practices and coding standards
Configure and customize Salesforce features including custom objects
and sharing rules to support complex service processes
Develop automation using Flows
Process Builder (where applicable)
and Apex to streamline service workflows
and improve data accuracy
Ensure all configurations and customizations adhere to Salesforce security and compliance standards
including field-level security
and data visibility rules
Participate in code reviews and configuration reviews to ensure solution quality
performance optimization
and long-term maintainability
Participate in release management activities including sandbox management
and post-release validation
Ensure solutions follow Salesforce best practices
and governance guidelines
Work closely with business analysts
and QA teams to translate business requirements into technical solutions
Participate in technical design discussions and contribute to solution documentation
Collaborate with offshore and onshore teams to ensure timely delivery and alignment across time zones
How You'll Work.
Team & Collaboration
collaborating with global teams; Work closely with business analysts, product owners, architects, and QA teams; Collaborate with offshore and onshore teams; being part of one team with shared values and common goals; working closely together always brings better results; Partnership is our process
Process & Methodology
release management
Full Job Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Title: Salesforce Developer - Global Consumer Services Location: Hyderabad, India Job Summary: We are seeking a skilled Salesforce Developer with a strong focus on Service Cloud to design, develop, and support Salesforce solutions that enable world-class customer service experiences. This role will be hands-on, contributing to enhancements, integration, and application support across Salesforce Service Cloud and related platforms. The ideal candidate combines solid technical expertise with a practical, solution-oriented mindset and enjoys collaborating with global teams. Key Responsibilities: Salesforce Development & Configuration * Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on Service Cloud capabilities. * Build high-quality custom functionality using Apex (classes, triggers), Lightning Web Components (LWC), Visualforce, and Salesforce Flows, following platform best practices and coding standards. * Configure and customize Salesforce features including custom objects, fields, record types, page layouts, validation rules, profiles, permission sets, and sharing rules to support complex service processes. * Develop automation using Flows, Process Builder (where applicable), and Apex to streamline service workflows, reduce manual effort, and improve data accuracy. * Ensure all configurations and customizations adhere to Salesforce security and compliance standards, including
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