SrSoftwareEngineer-Salesforce

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Title: Salesforce Developer - Global Consumer Services Location: Hyderabad, India Job Summary: We are seeking a skilled Salesforce Developer with a strong focus on Service Cloud to design, develop, and support Salesforce solutions that enable world-class customer service experiences. This role will be hands-on, contributing to enhancements, integration, and application support across Salesforce Service Cloud and related platforms. The ideal candidate combines solid technical expertise with a practical, solution-oriented mindset and enjoys collaborating with global teams. Key Responsibilities: Salesforce Development & Configuration * Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on Service Cloud capabilities. * Build high-quality custom functionality using Apex (classes, triggers), Lightning Web Components (LWC), Visualforce, and Salesforce Flows, following platform best practices and coding standards. * Configure and customize Salesforce features including custom objects, fields, record types, page layouts, validation rules, profiles, permission sets, and sharing rules to support complex service processes. * Develop automation using Flows, Process Builder (where applicable), and Apex to streamline service workflows, reduce manual effort, and improve data accuracy. * Ensure all configurations and customizations adhere to Salesforce security and compliance standards, including