Company
Sr.SoftwareEngineer(EmergingChannels)
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Software Engineer (Emerging Channels). Skills: Salesforce, API integration, Order Management, AI-enabled workflows. Design scalable solutions. Develop scalable solutions”
Industry & Context.
Troubleshoot issues
What They're Looking For.
Must Have
6+ years software engineering experience, Extensive Salesforce core platforms experience, Experience with Order Management Systems, Experience with API design, Experience with integration, Experience with distributed systems, Experience building backend services, Experience building orchestration layers, Ability to troubleshoot issues, Experience with CI/CD solutions, Experience with automated QA pipelines, Working knowledge of Agile, Working knowledge of Scrum, Working knowledge of cross-squad collaboration
Nice to Have
Salesforce Agent force experience, AI/LLM integrations experience, Conversational systems experience, Ecommerce experience, Retail domain experience, Azure experience, Cloud integration platforms experience, Automation frameworks experience, Workflow orchestration patterns experience, Monitoring experience, Observability experience, Production support experience
What You'll Do.
Design scalable solutions
Develop scalable solutions
Support scalable solutions
Build intelligent experiences
Integrate intelligent experiences
Build automation-driven experiences
Integrate automation-driven experiences
Integrate Salesforce systems
Develop backend services
Maintain backend services
Develop orchestration layers
Maintain orchestration layers
Support order lifecycle workflows
Enhance order lifecycle workflows
Contribute to AI use cases
Participate in backlog refinement
Participate in estimation
Participate in delivery planning
Establish quality standards
Maintain quality standards
Establish operational standards
Maintain operational standards
Drive automation improvements
Drive reliability improvements
Drive developer productivity improvements
Contribute to architectural planning
Contribute to modernization efforts
Contribute to platform roadmap development
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; QA teams; Cross-squad collaboration
Process & Methodology
Agile, Scrum, Estimation, Delivery planning
Full Job Description
**About the position** The Senior Software Engineer designs, develops, and supports scalable, API-driven solutions across Salesforce platforms, with a focus on Agentforce, order management (OMS), and AI-enabled workflows. This role is responsible for building and integrating intelligent, automation-driven experiences that support both customer interactions and commerce operations, including order lifecycle management, service workflows, and emerging AI-assisted use cases. You will work across Salesforce core (Service Cloud, APIs), SFOMS, integration layers, and AI services to deliver reliable, secure, and high-performing solutions. The role balances system orchestration, backend engineering, and workflow automation, while contributing to broader commerce and service capabilities. **How you will make a difference** * Design, develop, and maintain Salesforce-based solutions across OMS, Service Cloud and Agentforce * Build and optimize agent-driven and workflow-based experiences * Integrate Salesforce systems with external platforms using API-first and event-driven architecture * Develop and maintain services and orchestration layers connecting Salesforce (Service Cloud, SFOMS), Commerce platforms & external APIs and AI/LLM-based systems where applicable * Support and enhance order lifecycle workflows (creation, updates, returns, fulfillment signals) * Contribute to AI-enabled use cases, including conversational or automated workflows using Agentforce * Participate in backlog refinement, estimation, and delivery planning * Establish and maintain quality, monitoring, and operational standards * Troubleshoot and resolve issues across Salesforce, integration, and API layers * Drive improvements in automation, system reliability, and developer productivity * Contribute to long-term architectural planning, modernization efforts, and platform roadmap development **You are** * Experienced in Salesforce ecosystems, beyond basic configuration * Focused on building scalable, API
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