Slack

SaaS

Sr.SoftwareEngineer,CloudInfrastructure

United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Software Engineer, Cloud Infrastructure at Slack. Skills: Cloud Infrastructure, AWS, Kubernetes, Terraform. Lead software projects end-to-end. Architect and build a next-generation internal platform”

What You'll Achieve.

Keeping Slack fast, reliable, and cost-efficient; Maximize cloud value; Drive millions of dollars in cloud cost savings annually; Deliver amazing experiences that customers love

Industry & Context.

SaaS
Problems you'll solve

Analyze, optimize, and improve reliability; Troubleshoot and debug complex issues; Identify performance bottlenecks

Eligibility Requirements

Participate in on-call rotation

What They're Looking For.

Must Have

U. S. Citizenship or Permanent Residency (Green Card holder), 7+ years of professional experience in cloud engineering or a closely related discipline, computer science fundamentals: data structures, algorithms, distributed systems, programming languages, and information retrieval, Proficiency in one or more functional or imperative programming languages — Python, Go, or PHP preferred, Hands-on experience with software engineering, scripting, automation, and orchestration tools (e.g., Bash, Chef, Jenkins, Terraform), Extensive, production-grade experience provisioning, configuring, and maintaining AWS environments, Experience managing large-scale Kubernetes systems (EKS or Bare Metal)

Nice to Have

Deep expertise in core AWS services such as EKS, EC2, IAM, Fargate, S3, or Lambda, AWS Professional or Specialty certification(s), Experience designing or operating large-scale, high-volume distributed systems, A proven history of driving significant cloud cost reductions at scale, Familiarity with observability tooling (e.g., Datadog, Prometheus, OpenTelemetry) and SRE practices

What You'll Do.

Lead software projects end-to-end

Architect and build a next-generation internal platform

Deliver cutting-edge solutions

and improve Terraform modules

Design and implement an in-house system

Partner directly with development teams

trusted relationships

Champion a culture of platform efficiency

Mentor and grow junior engineers

Make a measurable financial impact

Participate in on-call rotation

Build observability and introspection tooling

How You'll Work.

Team & Collaboration

Partner with teams across Slack; Partner directly with development teams; Build strong, trusted relationships with service owners; Collaborate with our operations team; working in a collaborative team environment

Communication Scope

Sharing knowledge

Process & Methodology

Scoping, Delivery, Iteration, Long-term ownership

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## About the Team At Slack, the Cloud Engineering team is the backbone of our infrastructure — a dynamic group of Cloud Engineers, Financial Analysts, and AWS Subject Matter Experts united by a single mission: keeping Slack fast, reliable, and cost-efficient for millions of users worldwide. We tackle unique, large-scale challenges that very few engineers ever get to work on. From designing the systems that power global real-time communication to writing software that brings deep visibility into our cloud infrastructure, our work has direct impact every single day. We partner with teams across Slack to maximize cloud value, champion cost-conscious engineering, and build a platform that scales with our ambitions. If you're energized by high availability, resilience, and the right technology choices — this is the team for you. _Slack has a positive, diverse, and supportive[culture](http://bit.ly/slack_culture_values) — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, read on

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