Southwest Airlines
AI
SrSoftwareEngineer-Cloud
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Software Engineer - Cloud at Southwest Airlines. Skills: Cloud-based services development, AI platforms support, AWS cloud development, Infrastructure as Code, CI/CD practices, Observability, Backend/service development, Distributed systems. design, build, and evolve core cloud-based services that power AI and machine learning capabilities. develop secure, reliable, and scalable cloud services”
What You'll Achieve.
reduce deployment risk; improve developer velocity; ensure AI platforms deliver predictable unit economics and production-ready reliability; continuously improve the cloud foundation that enables innovation across Southwest’s AI ecosystem
Industry & Context.
Proactively shares knowledge and skills of software development and testing to solve a range of problems; problem definition; solution development
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information, Ability to work extended hours as needed
What They're Looking For.
Must Have
Advanced knowledge of software development methodologies, practices, concepts, and technologies, Advanced knowledge of at least one required programming language, Software development and methodologies, Backend/service development (Java/Python/Go) and distributed systems, AWS cloud development (IAM, VPC, S3, compute, managed services), IaC (CDK/Terraform/CloudFormation) + CI/CD pipelines, Observability (CloudWatch, logging, tracing) and operational excellence, Event-driven integrations (Kafka/Kinesis) and data storage patterns, Secure coding + threat modeling basics
Nice to Have
SageMaker, redrock integration experience, EKS/Kubernetes/ECS, Performance engineering (load testing, profiling), FinOps awareness (tagging, budgets, cost attribution), API gateway/auth patterns (OAuth/JWT)
What You'll Do.
and evolve core cloud-based services that power AI and machine learning capabilities
and scalable cloud services
drive system design and feature delivery for large-scale cloud platforms
Infrastructure as Code
ensure AI platforms deliver predictable unit economics and production-ready reliability
mentor Software Engineers
promote “shift-left” quality through better testing and automation
collaborate closely with Product
and Architecture Partners
drive the technical direction and feature roadmap of large-scale cloud systems
serve as a technical lead contributing to and directing the efforts of development teams
determine operational feasibility by evaluating analysis
and proposed solutions
drive detailed definition of feature requirements through discussions with product managers and customers
support continuous improvement by investigating alternatives and new technologies
prepare and install solutions by determining and designing system specifications
evaluate code to ensure that it is valid
is properly structured
meets industry standards
and is compatible with browsers
update job knowledge by studying state-of-the-art development tools
programming techniques and computing participating in educational reading professional maintaining personal participating in professional organizations
How You'll Work.
Team & Collaboration
collaborate closely with Product, Security, and Architecture Partners; working with various Technology or partner Teams; mentoring Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities; leading ideating, presentations, mentoring and group-thinking sessions
Communication Scope
Excellent partnering, communication, negotiation skills; Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences
Process & Methodology
Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
Full Job Description
**Department:** Technology **Our Company Promise** We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. **Job Description:** As a Sr Software Engineer Global supporting the AI Platforms Pod with a Cloud focus, you’ll help design, build, and evolve the core cloud‑based services that power Southwest’s AI and machine learning capabilities. This role blends hands‑on software engineering with technical leadership, focusing on developing secure, reliable, and scalable cloud services that Teams across the Company rely on to build, deploy, and operate AI solutions. You’ll drive system design and feature delivery for large‑scale cloud platforms, using AWS services, Infrastructure as Code, and CI/CD practices to reduce deployment risk and improve developer velocity. With a strong focus on observability, performance, and cost optimization, you’ll help ensure AI platforms deliver predictable unit economics and production‑ready reliability. You’ll also mentor Software Engineers, promote “shift‑left” quality through better testing and automation, and collaborate closely with Product, Security, and Architecture Partners to continuously improve the cloud foundation that enables innovation across Southwest’s AI ecosystem. Responsibilities * Drive the technical direction and feature roadmap of large-scale cloud systems * Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members * Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions * Drives detailed definition of feature requireme
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