Baker Hughes
Energy Technology
SrServicesManager-ContractPerformanceMgmt
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“Sr Services Manager - Contract Performance Mgmt at Baker Hughes. Skills: Contract Performance Management, Repair projects, Customer management. Own contract execution and performance. Ensure compliance with targets”
Industry & Context.
Problem-solving; Decision-making
Presence at repair shops
What They're Looking For.
Must Have
Bachelor's degree, 5+ years Contract Performance Management, Technical expertise Aeroderivative LM units, Proven track record managing complex repair projects
Nice to Have
Clear and effective communication skills, Customer-facing skills, Excellent problem-solving capabilities, Solid commercial acumen, Structured, proactive, and results-driven mindset, Proven ability to lead cross-functional teams, Proven track record managing complex repair projects, Deep understanding aeroderivative MRO environments
What You'll Do.
Own contract execution and performance
Ensure compliance with targets
Act as single point of contact
Manage communications and expectations
Manage issue resolution
Lead complex repair projects
Coordinate with engineering
Coordinate with supply chain
Coordinate with shop operations
Drive timely resolution of issues
Proactively manage risks
Identify mitigation plans
Negotiate contract variations
Negotiate scope changes
Ensure transparency and reporting
Present project plans
Present technical strategies
Present risk assessments
Manage relationships with customers
Manage relationships with stakeholders
Maintain alignment with repair execution
Regular presence at repair shops
How You'll Work.
Team & Collaboration
Cross-functional teams; Multiple stakeholders
Communication Scope
Presenting to leadership
Process & Methodology
Contract Performance Management, Repair projects
Full Job Description
**Are you passionate about being part of a successful team?** **Are you excited by the prospect of working for an industry leader in Energy Technology?** **Join our team!** Baker Hughes is a global energy technology company serving the oil and gas sector across more than 120 countries. The Commercial & Sales organization drives growth by building strong customer partnerships, commercializing hydrocarbons, and delivering integrated equipment and service solutions. **Partner with the best** As a **Sr Services Manager - Contract Performance Mgmt** , you will be responsible for: * Own contract execution and performance for aeroderivative LM service agreements, ensuring full compliance with technical, operational, and financial targets * Act as the single point of contact for customers, managing communications, expectations, and issue resolution throughout the repair lifecycle * Lead complex repair projects, coordinating with engineering, supply chain, and shop operations teams * Drive timely resolution of technical and commercial issues, proactively managing risks and identifying mitigation plans * Negotiate contract variations, claims, and scope changes, protecting both customer satisfaction and business outcomes * Ensure transparency and reporting on project status, including schedules, costs, risks, and opportunities * Present project plans, technical strategies, and risk assessments to senior leadership (EB/SEB level) * Manage relationships with key strategic customers and multiple stakeholders, often across different geographies * Maintain close alignment with repair execution through regular presence at the Avenza (AAJV) repair shops ** _Required Qualifications_** * Bachelor's degree from an accredited university or college. * Minimum of 5 additional years of experience in Contract Performance Management (CPM). * Technical expertise in Aeroderivative LM units (LM2500, LM6000, etc.) and repair processes * Proven track record managing complex repair or outage projec
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