BigID
data security, compliance, privacy, and AI data management
Sr.ServicesDeliveryEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Services Delivery Engineer at BigID. Skills: Services Delivery, Platform Integration, Customer Facing Technical Support, Cloud Technologies, Data Management. Work closely with client stakeholders to determine technical requirements for specific business objectives. Plan implementation engagements”
Industry & Context.
problem identification; troubleshooting; identify the root cause of any deployment issues; suggest solutions
What They're Looking For.
Must Have
Senior level experience in information technology, at least 3 years in a customer-facing role, experience in product implementation, hands-on technical activities within enterprise corporate environments, Clear and concise communication, ability to explain complex technical concepts to a non technical audience, Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development, Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, solution deployment, A proactive approach in understanding internal and customers business challenges, ability to suggest solutions, Professional experience in Docker and Kubernetes deployments, Professional experience in Linux operating systems, Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2, Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform, Experience with REST API, Programming or scripting skills with bash, Java or Python, Must be able to exercise independent judgment with little or no oversight
Nice to Have
experience in working with customers across Europe and Middle East region, Kubernetes a plus
What You'll Do.
Work closely with client stakeholders to determine technical requirements for specific business objectives
Plan implementation engagements
Deploy solution components
Participate in the product configuration efforts
Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments
Deliver training for respective technologies
Work closely with our Engineering and Product Management teams to document product issues
enhancement requests raised in the field
and possible implementation flow improvements
Identify the root cause of any deployment issues
Work with the larger team to help resolve them to ensure the success of the customer
How You'll Work.
Team & Collaboration
Work closely with client stakeholders; Engage with multi-discipline internal and client teams; Work closely with our Engineering and Product Management teams; Work with the larger team to help resolve issues
Communication Scope
Clear and concise communication; ability to explain complex technical concepts to a non technical audience
Process & Methodology
Plan implementation engagements
Full Job Description
Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) DUNS 100 Best Tech Companies to Work for Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards 2024 Inc. 5000 list for the 4th consecutive year! Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Who we seek: BigID is growing quickly, and we are expanding our Services team and seeking a Senior Service Delivery Engineer to work with our customers located mainly in Europe and the Middle East. The services team plays an important role in the successful setup, integration, deployment and adoption of BigID's platform, for our customers and implementation partners. The focus of services engagements is on bringing ongoing, incremental value to our customers through unlocking BigID related use cases. This position also works to identify the root cause of any deployment issues and w
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