PAR Technology Corporation
Restaurant Technology
SrSalesforceArchitect-ServiceCloud
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Salesforce Architect - Service Cloud at PAR Technology Corporation. Skills: Salesforce Architecture, Service Cloud, Integrations, Customizations. Understand requirements. Design comprehensive solutions”
What You'll Achieve.
Maximize value of Salesforce platform; Achieve positive user experience; Achieve effective business process
Industry & Context.
Conceptualize new solutions; Enhance existing functionality; Optimization; Performance improvements
What They're Looking For.
Must Have
Bachelor's degree in business or technology, Relevant Salesforce certification, 10+ years Salesforce Service Cloud, 4+ years Salesforce Architect, Functional knowledge: Case Management, Functional knowledge: Knowledge base, Functional knowledge: Customer service portals, Experience in Salesforce ALM environment
Nice to Have
Experience in Agile Scrum methodology, Experience with Commerce Cloud, Experience with Gearset, Experience in SaaS company, Experience with M&A
What You'll Do.
Understand requirements
Design comprehensive solutions
Define Salesforce architecture
Document Salesforce architecture
Serve as technical authority
Review technical designs
Approve technical designs
Provide technical guidance
Ensure compliance with security standards
Provide thought leadership
Work as part of scrum team
Deliver value to business
Analyze existing processes
Analyze existing solutions
Ensure reliable data synchronization
Partner with integration teams
Partner with data teams
Translate requirements into solutions
Drive platform optimization
Drive performance tuning
Drive technical debt reduction
Evaluate new Salesforce features
Evaluate new Salesforce releases
Promote low-code best practices
Promote no-code best practices
How You'll Work.
Team & Collaboration
Partner with business stakeholders; Partner with SF Developers/Admins; Partner with Release Managers; Partner with QA team; Work with product owner; Work with scrum team; Partner with integration teams; Partner with data teams
Communication Scope
Coordinate; Escalate; Provide feedback; Ask for help
Process & Methodology
Scrum
Full Job Description
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com http://partech.com or connect with us on LinkedIn https://www.linkedin.com/company/partechnology/, X (formerly Twitter) https://twitter.com/par_tech, Facebook https://www.facebook.com/parpointofsale/, and Instagram https://www.instagram.com/partechnology/. Sr Salesforce Architect – Service Cloud PAR is looking for a Sr Salesforce Architect to join the team. PAR is an international, fast-paced, high-growth environment, and our tech stack is cloud and SaaS first, with a limited on-prem footprint. Our ideal candidate will embrace diverse perspectives and exhibit a blend of functional sales and support expertise, strong technical acumen, creativity, entrepreneurial spirit, and communication skills, all while keeping business objectives front and center. The Sr Salesforce Architect is a critical member of the team who will help maximize the value of the Salesforce platform while adhering to best practices therein. Together with Product Management, you’ll partner with business stakeholders, SF Developers/Admins, Release Managers, and the QA team on solution discovery and delivery. The Salesforce Architect will be able to conceptualize new solutions and formulate recommendations to enhance existing functionality. This opportunity is ideal for someone looking to grow their career and work cross functionally with a company that’s
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