Otis
Elevators
SrSalesManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Sales Manager at Otis. Skills: Sales Management, Team Leadership, Customer Loyalty. Support General Manager in service sales. Develop and implement service sales business plan”
What You'll Achieve.
meeting or exceeding business objectives; meeting financial goals
Industry & Context.
What They're Looking For.
Must Have
5+ years elevator industry management experience, Ability to work in a highly team-oriented and dynamic environment, written and verbal communication skills, self-motivated and able to manage many simultaneous projects and responsibilities, comfortable in a technical environment utilizing Microsoft based computer software, leadership skills, goal-orientated, self-motivated, time management and organizational skills, Knowledge and strict enforcement of company EH&S policy and processes
Nice to Have
Bachelor’s degree, 5 years of experience, High school, or equivalent, plus 10 years of relevant experience, proven track record of meeting financial goals and objectives
What You'll Do.
Support General Manager in service sales
Develop and implement service sales business plan
Build service sales plan
Manage standardized sales processes
Expand customer portfolio
Increase continued customer loyalty
Foster and sustain commercial relationships
Lead resolution of customer issues
Manage accounts regarding at risk or cancellations
How You'll Work.
Team & Collaboration
Partner with General Manager; Partner with Sales Enablement teams; work closely with product
Communication Scope
written communication skills; verbal communication skills
Full Job Description
**Date Posted:** 2026-05-20 **Country:** United States of America **Location:** OT113: CVD - FARMINGTON HILLS, MI 25365 INTERCHANGE COURT, FARMINGTON HILLS, MI, 48335 USA We are made to MOVE you. Moving 2.3 billion people a day, Otis is the World’s leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world. Otis Elevator Company is searching for a highly motivated **Sr Manager, Michigan Service Sales** to lead a high performing team within the Michigan operating territory. The Service Sales Manager is managing all sales processes, providing direction for continuous improvement initiatives and meeting or exceeding the operating territory’s (OT) business objectives. You will lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio. This role has a direct reporting partnership with the General Manager. **On a typical day you will:** * Partner with and support the General Manager in all areas of service sales to develop and implement the operating territory service sales business plan for both financial and non-financial objectives * In partnership with the General Manager and Sales Enablement teams, build the OT’s service sales plan while managing standardized sales processes and sales management tools to be applied * Expand customer portfolio and unit count while providing best in class partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair * Through strategic sales representative assignments and building strong relationships, you will foster and sustain meaningful commercial relationships with all customers and consultants * As the Service Sales Manager, you will lead the resolution of all customer issues within your OT as the key point of escalation including collection efforts and contractual disputes * Develop a keen sense for key prospective custom
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