Amazon.com Services LLC
Financial Services
SrRiskManager,Lending,ABPL
“Sr Risk Manager, Lending, ABPL at Amazon.com Services LLC. Skills: Risk management, Portfolio management, AI/ML, Credit strategy. Define portfolio health metrics. Define performance targets”
What You'll Achieve.
Scale lending business; Improve portfolio performance; Deliver payment experiences; Achieve business goals
Industry & Context.
Root cause analysis; Data-driven decision making
What They're Looking For.
Must Have
Bachelor's degree or above, 8+ years experience, Proficiency in SQL, Proficiency in data analysis tools, Experience managing competing priorities, Experience using metrics to drive decisions, Experience building cross-functional partnerships, Experience influencing stakeholders, Experience in written communication, Experience in verbal communication, Ability to present complex technical information
Nice to Have
Master's degree, Experience in risk management, Experience in internal audit, Experience performing risk assessments, Experience performing audits, Experience designing controls, Experience managing enterprise control frameworks, Experience prioritizing risk, Familiarity with credit concepts, Familiarity with portfolio management, Familiarity with financial risk principles, Experience building 0-to-1 products, Experience scaling 0-to-1 programs, Experience driving innovation, Experience driving experimentation, Experience working with AI/ML tools, Experience working with large language models, Experience working with generative AI applications, Background in building automated decision systems, Background working with machine learning models, Experience working with global teams, Curiosity about AI, Enthusiasm for exploring generative AI
What You'll Do.
Define portfolio health metrics
Define performance targets
Define escalation thresholds
Identify emerging trends
Identify business risks
Develop mitigation strategies
Execute mitigation strategies
Drive strategic initiatives
Partner with Product teams
Define customer experiences
Maintain partnerships
Influence stakeholders
Own end-to-end program execution
Establish loss mitigation processes
Manage recovery processes
Leverage data analysis
Identify portfolio optimization opportunities
Identify customer experience improvements
Monitor portfolio performance
Enable rapid response
Partner with underwriting operations
Conduct portfolio analysis
Identify automation opportunities
Scale decision-making
Collaborate with Science teams
Improve agent performance
Define operational processes
Drive automation initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior stakeholders; Product teams; Tech teams; Science teams; Business teams; Onsite operations; Engineering teams; Account Receivables teams; Collections teams
Communication Scope
Present complex information; Draft communications
Process & Methodology
Program management, Strategic initiatives
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