IQVIA
life sciences and healthcare
SrReferenceFileMaintainerAssoc
“Sr Reference File Maintainer Assoc at IQVIA. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for US Production.. Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the da”
Industry & Context.
Critical thinking and problem-solving skills
willing to work in night
What They're Looking For.
Must Have
High School Diploma or equivalent Req, Basic knowledge in Windows applications (Excel, Word), verbal and / or written communication skills in either the language of the country supplied or English, Critical thinking and problem-solving skills, Demonstrate understanding of complex concepts and processes, Has initiative and is self-motivated to see through until resolution concerns raised by Clients, Candidate must be willing to work in night
Nice to Have
Experience in handling voice and healthcare account is an advantage but not a requirement
What You'll Do.
Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for US Production.
Perform research such as Internet Search
Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
Performs ad hoc data analysis and participates on various process improvement as needed.
Validate that the information gathered from third-party sources represents accurate new data that should result in an update
or deletion in the database existing data.
How You'll Work.
Communication Scope
verbal and / or written communication skills in either the language of the country supplied or English
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