Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Risk Family, worldwide grocery stores
Sr.QualityManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Sr. Quality Manager at Amazon.com Services LLC. Skills: Quality management, Process improvement, Data analysis. Conduct data analysis. Identify improvement activities”
Industry & Context.
Solid problem solving skills
Traveling as needed
What They're Looking For.
Must Have
6+ years compliance experience, 6+ years audit experience, 6+ years risk management experience, 5+ years program management experience, 5+ years project management experience, Advanced Microsoft Office proficiency, Bachelor's degree
Nice to Have
Experience leveraging technology, Implementing lean principles, Implementing Six Sigma methodologies, Master's degree
What You'll Do.
Conduct data analysis
Identify improvement activities
Prioritize improvement activities
Develop monitoring mechanisms
Enable business decisions
Identify product quality risk areas
Communicate risk areas
Lead corrective actions
Support corrective actions
Track quality performance metrics
Report quality performance metrics
Identify operational optimization opportunities
Mitigate repeat issues
Simplify decision making
Drive process efficiencies
Support production activities
Support quality investigations
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; Supplier collaboration
Communication Scope
Communicate clearly
Process & Methodology
Program management, Project management
Full Job Description
The WW Grocery team is looking for an entrepreneurial, experienced, and analytical Senior Quality Manager. You will join a dynamic, fast-paced, fun and collaborative work environment where you will help build and scale our business within both physical stores and online channels. This role ensures that products are consistently produced and delivered to our customers to our quality expectations. You will be expected to drive activities across several stakeholder teams including Product Management, Sourcing, Product Development, Food Safety, Marketing, Supply Chain, Operations, and suppliers to ensure the maintenance of quality expectations for our food & beverage products. This position will focus on monitoring product performance of launched products, managing trend analysis and escalation mechanisms, and facilitate process improvement initiatives with suppliers and internal cross-functional teams. This position will focus on developing benchmarking mechanisms to assess category and subcategory performance and reporting mechanisms to track quality performance metrics. The position will require resourcefulness and creativity to learn new tools and systems to identify opportunities to drive automation and simplification of data management. The right person for this role must be customer obsessed and enjoy using data and mechanisms to drive improvements that maintain customer trust with of our brands and products. The successful candidate will be self-motivated, enjoys working with data and identifying trends from large data sets, able to develop sound recommendations for product/process improvements, able to earn trust and influence teams, solution oriented, have solid problem solving skills, strong attention to detail, strong vision for quality standards and programs, strong interpersonal skills and ability to communicate clearly (verbal and written) with technical and non-technical teams alike, and be motivated by a fast-paced dynamic environment. Key job responsib
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