Amazon. com Services LLC
Systems, Quality, Security Engineering, Hardware Development, alexa and amazon devices
Sr.QualityEngineeringManager,AmazonDevices,Quality&Lean
Neural analysis suggests this role is
optimal for Manager candidates.
“Sr. Quality Engineering Manager, Amazon Devices, Quality & Lean at Amazon. com Services LLC. Skills: Quality Engineering, Risk Assessment, Root Cause Analysis, Lean Six Sigma. Develop risk assessment. Establish quality goals”
Industry & Context.
Root cause determination; Data analysis; Forensics; Methodical approaches; Judgment
Up to 30% travel, US citizen or national, US permanent resident, Lawfully admitted into the US, Refugee status, Granted asylum, Travel within China, Travel South Asia Countries
What They're Looking For.
Must Have
Experience developing functional specifications, Experience developing design verification plans, Experience developing functional test procedures, Bachelor's degree in Engineering, Experience with program management, Experience with project management, 10+ years engineering or quality experience, 5+ years statistical tools experience, 5+ years quality program management experience, Familiar with NPI cycles, Familiar with Product Development Process, Good understanding of electronic assembly, Ability to deliver solutions, Methodical approach to data analysis, Solid understanding of Lean / Six Sigma tools, Demonstrated success with Lean / Six Sigma, Technical knowledge of process audits, Formulating plans for quality improvements, Self-motivated, Self-directed, Manage multiple work streams simultaneously, Excellent written communication skills, Excellent oral communication skills, Able to travel within China, Able to travel South Asia Countries
Nice to Have
Six Sigma Green Belt Certification, Six Sigma Black Belt Certification, 2+ years antenna design experience, Master’s Degree in Engineering, Understanding of technology at system level, Understanding of technology at commodity level, Understanding of device software, Understanding of product usability, Design experience Mechanical & EE Parts, Design experience RF / Wireless, Design experience ICs, Design experience SOCs, Language proficiency in Mandarin, Language proficiency in Vietnamese, Experience with Data & AI technologies, Experience with AI/ML, Experience with GenAI, Experience with Analytics, Experience with Database, Experience with Storage
What You'll Do.
Develop risk assessment
Establish quality goals
Investigate failure analysis
Implement closed loop corrective action
Conduct quality lessons learned
Manage critical issues
Drive build issues to closure
Influence engineering teams
Deliver robust RF solutions
Deliver robust antenna solutions
Drive continuous improvement
Understand product technology
Understand product functionality
Assess risk to customer experience
Prevent negative customer experience
Guide cross-functional teams
Deliver solutions to complex problems
Communicate recommended solutions
Align cross-functionally
Influence stakeholders
Deliver on quality policy
Ascertain quality functional milestones
Travel to onsite factories
How You'll Work.
Team & Collaboration
Cross-functional teams; Product development team; Broad spectrum of stakeholders
Communication Scope
Oral communication; Written communication; Communicate solutions
Process & Methodology
Program management, Project management, Matrixed organization management, Task management, Project tracking
Full Job Description
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire Tablets, Fire TV, Amazon Echo and E-reader products. What will you help us create? The Role: The Sr. Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the QEM will develop a risk assessment utilizing the NUD process (New, Unique, Different). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design. The successful candidate will establish quality goals and monitor performance, investigate the full suite of failure analysis leading to root cause determination and subsequent closed loop corrective action. Conduct quality lessons learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. This position also needs to onsite support NPI builds and drive build issues to closure with RCCA/8D. The candidate must be able to influence engineering teams for design improvements, with an emphasis on delivering robust RF & antenna solutions essential to beam forming, beam pointing, and beam steering. In addition to the work done in the New Product Introduction (NPI) and Early Sustaining phase, the QEM of will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company. In this role, you will: • Understand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development. • Be an expert in advanced q
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