Enterprise
Sr.PropertyManagerMayfairMansions,DC
“Sr. Property Manager-Mayfair Mansions, DC at Enterprise. Skills: property management, financial management, leadership, resident relations. Provide leadership, direction and oversight of overall operations. Ensure a safe and attractive living environment”
What You'll Achieve.
Sustained resident satisfaction and associate engagement; Operational efficiency; Financial results; Achieve financial and other performance targets; Achieve occupancy targets; Make recommendations as appropriate to adjust activities in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy
Industry & Context.
apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues
This position may require working weekends, Possess and maintain timely and reliable transportation, Physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job, Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
What They're Looking For.
Must Have
Minimum five (5) years property management experience or management experience in a related field, High School Diploma or G. E. D., NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering, Demonstrated experience and solid track record in marketing and leasing, financial demonstrated ability to understand basic financial statements and to manage expenses and revenue within budgets, Ability to lead, direct, and motivate others to innovate and excel, Ability to work in a fast-paced environment demonstrating organizational and follow up skills along with an ability to manage multiple priorities, verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies, Ability to apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues, Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation, computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications, Excellent interpersonal skills, Positive attitude, enthusiasm and energy, customer service orientation to older adults, attention to detail, Ability to handle a high volume of telephone calls, Possess and maintain timely and reliable transportation, This position may require working weekends
Nice to Have
at least three years in a supervisory role
What You'll Do.
direction and oversight of overall operations
Ensure a safe and attractive living environment
motivate and lead team
financial management and maintenance
and surrounding areas
Develop community's annual operating budget
revenues and financial performance
Interact routinely with residents
management and guests
Implement and monitor compliance with policies and procedures
Lead and direct sales and marketing activities
Ensure strict compliance with Fair Housing Act
monitor and manage delinquencies
Implement and monitor safety procedures
Promote resident services initiatives
and distribute reports
Participate in and attend all required training
Identify succession candidates and implement career development plans
Support other communities as assigned
How You'll Work.
Team & Collaboration
Collaborate with some of the smartest minds and biggest hearts in our field; Interact routinely with residents, associates, management and guests; Ensure solid understanding of policies and procedures among all community staff; Holds the team accountable for meeting all mission, quality, safety and other performance standards; Holds associates accountable for practicing a culture of safety; Engage residents in social and educational activities and events; Manages all property staff; Responsible for the overall direction, coordination, and evaluation of the property; Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws; Responsibilities include interviewing, hiring, and training; Responsibilities include performance planning, assigning, and directing; Responsibilities include appraising, rewarding and disciplining; Responsibilities include addressing complaints and resolving problems
Communication Scope
verbal and written communication skills; ability to interact, in English, with a diverse group of associates, residents and external agencies; ability to communicate effectively, appropriately, and courteously
Process & Methodology
Manage multiple priorities
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