Sr.ProgramSpecialist,Risk&ComplianceOperations

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As a Sr. Program Specialist — Risk & Compliance Operations, you will ensure Membership Services is operationally ready to meet legal and regulatory requirements in every member interaction — reinforcing the trust that empowers every member to perform every day. Sitting within the Membership Services Program Management team, you will translate evolving standards — from data privacy to global health regulations — into scalable workflows, systems, and tools that enable compliant, high-quality support for new products and features. RESPONSIBILITIES: - - Operationalize compliance by translating legal, regulatory, and data privacy guidance into SOPs, tooling requirements, and decision trees tailored to Membership Services. - Partner upstream with Product, Health, Legal, and Engineering teams to flag risks early and embed operational readiness into the launch of new features, channels, or markets. - Lead compliance readiness planning for Membership Services and act as the MS point of contact for audits, change reviews, and partner requirements tied to risk and data handling. - Design and maintain scalable compliance frameworks that are embedded directly into MS workflows, enabling our representatives to resolve issues compliantly without escalation. - Monitor and manage operational risks, tracking incidents and surfacing insights that guide proactive mitigation strategies across the organization. - Coordinate cross-functional plans to close readiness gaps, implement policy changes, and respond to compliance-related escalations. - Maintain a pulse on shifting regulatory landscapes and continuously evolve our policies and systems to stay ahead of compliance needs. QUALIFICATIONS: - - Proven (3+ years) experience in program or project management, with increasing scope and ownership across cross-functional