Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, Retail
SrProgramManager,XBDEX
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“Sr Program Manager, XB DEX at Amazon.com Services LLC. Skills: Program management, Cross-functional leadership, Process improvement. Identify and fix supply chain challenges. Drive measurable improvements for international customers”
What You'll Achieve.
Drive measurable improvements; Reduce end-to-end delivery times; Automate and accelerate decisions
Industry & Context.
Analytical skills; Solve cross-border problems; Tackle challenging situations; Root cause analysis
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership
Nice to Have
2+ years driving process improvements, Master's degree or MBA
What You'll Do.
Identify and fix supply chain challenges
Drive measurable improvements for international customers
Own and drive program roadmap
Improve cross-border placement efficiency
Scale solutions globally
Lead cross-functional initiatives
Optimize inventory positioning
Reduce end-to-end delivery times
Build data-driven solutions
Automate supply chain decisions
Define and track key performance metrics
Develop mechanisms to identify gaps
How You'll Work.
Team & Collaboration
Cross-functional partnership; Cross-functional initiatives; Partner with AI-focused team; Work with supply chain teams; Work with logistics product teams; Work with technical teams
Communication Scope
Communicating results
Process & Methodology
Program strategy, Roadmap development, End to end delivery
Full Job Description
Stay local, shop global! Amazon Cross Border allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Cross Border has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. We are looking for an entrepreneurial, analytical, and creative program leader to drive our initiatives around improving delivery experience across stores. In this role, you will use a combination of thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with latest technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the program globally. You will have the opportunity to lead work-streams across , cross-border delivery experience, Finance, Legal, Operations, SCOT, Global Logistics, to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple supply chain, logistics product and technical teams at Amazon in different international locations. Key job responsibilities • Identify and fix supply chain challenges across all aspects of Amazon's cross-border business — spanning demand forecasting, inventory placement, buying, fulfillment, and delivery speed — to drive measurable improvements for international customers • Own and drive the program roadmap to improve cross-border placement efficiency across key marketplaces and strategic XB nodes, partnering with SCOT, supply chain, and fulfillment teams to scale solutions global
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