Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, subsidiaries

Sr.ProgramManager-TechnologySupplyChain,CentralPrograms

$104–155k Nashville, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Program Manager - Technology Supply Chain, Central Programs at Amazon.com Services LLC. Skills: Program management, Business operations, Process automation. Own organizational goal management. Partner with goal owners”

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, subsidiaries
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, Bachelor's degree, Experience with AI/ML technologies, Experience with planning, Experience with performance metrics, Experience with process improvement

Nice to Have

2+ years driving process improvements, Master's degree, MBA in business, MBA in operations, MBA in human resources, MBA in adult education, MBA in organizational development, MBA in instructional design, Experience in supply chain

What You'll Do.

Own organizational goal management

Partner with goal owners

Lead org-level business reviews

Build and maintain automation

Drive the annual planning cycle

Coordinate inputs across workstreams

Identify and close gaps

Build scalable mechanisms

Support budget and financial planning

Coordinate with finance partners

Track spend against plan

Support talent review coordination

Manage cadence for performance calibrations

Manage cadence for promotion cycles

Manage cadence for org-level talent reviews

Support new employee onboarding

Own the org onboarding experience

Draft and distribute org-wide communications

Draft all-hands agendas

Draft leadership updates

Own the mechanism for capturing action items

Own the mechanism for assigning action items

Own the mechanism for closing action items

How You'll Work.

Team & Collaboration

Cross-functional teams; Leadership team; Finance partners; Workstream leads

Communication Scope

Leadership updates; Org-wide communications

Process & Methodology

Program management

Full Job Description

The Technology Supply Chain organization is looking for a Senior Program Manager to own the rhythm of business for a global supply chain organization. This role sits at the center of how the organization plans, reviews, and communicates progress against its most important goals. You will own the mechanisms that keep leadership aligned, teams accountable, and the organization moving with clarity and speed. Key job responsibilities - Own organizational goal management end-to-end, including goal quality, submission timelines, and status updates in Kingpin. Partner with goal owners to ensure goals meet the bar for clarity, measurability, and strategic alignment. - Lead org-level business reviews (MBRs, QBRs, 2x2s, and OP reviews), including input collection, AI-assisted drafting, and hosting review meetings with senior leadership. - Build and maintain AI-powered automation to reduce manual effort in business review generation and goal reporting. - Drive the annual planning cycle (OP1/OP2), coordinating inputs across workstreams and ensuring on-time, high-quality submissions. - Own the org calendar of business cadence events, ensuring the right mechanisms run at the right frequency with the right participants. - Identify and close gaps in how the organization tracks and communicates progress, building scalable mechanisms that reduce burden on teams. Beyond the core responsibilities above, this role may also own or support: - Budget and financial planning support: Coordinating with finance partners during OP cycles and tracking spend against plan. - Talent review coordination: Managing the cadence for performance calibrations, promotion cycles, and org-level talent reviews. - New employee onboarding: Owning the org onboarding experience, including orientation materials and first-90-days guidance. - Team communications: Drafting and distributing org-wide communications, all-hands agendas, and leadership updates. - Action item tracking: Owning the mechanism for capturing, a

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