ADCI
Project/Program/Product Management--Non-Tech, Program Management, Retail
Sr.ProgramManager,Storewalk,RetailBusinessServices,RBSStorewalk
“Sr. Program Manager, Storewalk, Retail Business Services, RBS Storewalk at ADCI. Skills: Program management, Process improvement, Cross-functional delivery. Own vision and definition for program and service. Own planning, forecasting and OP contributions”
What You'll Achieve.
Improve customer experience; Enable Selling Partners to grow business; Ensure catalog information is complete; Ensure catalog information is comprehensive; Improve end-to-end experience on retail platform; Mimic customer shopping journey; Discover and eliminate defects; Delight customers with seamless decision-making; Improve net conversion
Industry & Context.
Root-cause analysis; Data analysis
What They're Looking For.
Must Have
5+ years working cross functionally with tech and non-tech teams, 5+ years program or project management, 5+ years delivering cross functional projects, Experience defining program requirements, Using data and metrics to determine improvements
Nice to Have
2+ years driving process improvements, Master's degree or MBA
What You'll Do.
Own vision and definition for program and service
forecasting and OP contributions
Set and measure goals for storewalk team
Identify root-causes for customer drop-offs
Manage end-to-end storewalk execution
Engage with category L7/L8s for root-cause validation
Collaborate with Storewalk+ Solutioning POD leaders
Define clear requirements for business use cases
Support data analysts and product managers
Turn business requirements into functional specifications
efficient processes for data analyses
Establish processes for model development
Establish processes for model validation
Establish processes for model implementation
Own service execution strategy
Develop strategies to mitigate risk
Communicate to Leadership
How You'll Work.
Team & Collaboration
Cross-functional teams; Tech and non-tech teams
Communication Scope
Flash updates; WBR; QBR; LT Deep dives
Process & Methodology
Program management, Project management
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