Amazon.com Services LLC
Technology
Sr.ProgramManager,SellingPartnerExperienceScience
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Program Manager, Selling Partner Experience Science at Amazon.com Services LLC. Skills: Generative AI, Program management. Develop programs and projects. Expand advanced AI technology”
What You'll Achieve.
Improve Selling Partner experience; Enable partners to thrive; Increase engagements; Expand capabilities; Raise bar on customer experience; Drive adoption flywheel; Help sellers grow business
Industry & Context.
Problem solving
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Communicating results to senior leadership
Nice to Have
5+ years driving process improvements, Master's degree or MBA, Intermediate Excel knowledge
What You'll Do.
Develop programs and projects
Expand advanced AI technology
Coordinate cross-functional teams
Own initiatives and programs
Raise bar on customer experience
Drive adoption flywheel
Manage roadmaps and milestones
Drive development schedule
Own cross-team project statuses
Brainstorm new project ideas
Initiate technical deep dives
Engage in problem solving
Organize working sessions
Identify and mitigate roadblocks
Drive life cycle of ML applications
How You'll Work.
Team & Collaboration
Cross-functional teams; ML scientists; Engineers; Operational leaders; Senior management
Communication Scope
Communicate results
Process & Methodology
Program management, Roadmap planning, Project delivery
Full Job Description
The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AI-powered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the cutting edge of Generative AI, going beyond a typical chatbot to provide a powerful, personalized experience to sellers running real businesses, large and small. Do you want to join an innovative team of scientists, engineers, product and program managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the Selling Partner Experience Science team (SPeXSci). Key job responsibilities In this role, you will be responsible for developing and proposing programs and projects to improve and expand our advanced AI technology, and coordinating cross-functional teams to deliver products that will reshape how sellers do business on Amazon Stores. This role requires both business acumen and technical skills, engaging ML scientists, engineers, operational leaders and senior management. We are searching for a passionate Sr. Program Manager who will develop strategies, own initiatives and progr
Applying for this Sr. Program Manager, Selling Partner Experience Science role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.