Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, subsidiaries
Sr.ProgramManager,RDPITechnologyFulfillmentServices-ProgramService
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“Sr. Program Manager, RDPI Technology Fulfillment Services- Program Service at Amazon.com Services LLC. Skills: Program management, Process optimization, Supply chain. Own end to end lifecycle process. Govern lifecycle programs”
What You'll Achieve.
Enhance operational efficiency; Enhance cost-effectiveness; Enhance strategic value; Drive continuous improvement; Measure success of program support; Measure success of product onboarding
Industry & Context.
Root cause analysis; Troubleshooting; Data-driven decision making
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, 8+ years leading large complex programs, Bachelor's degree
Nice to Have
8+ years driving process improvements, Master's degree, PMP
What You'll Do.
Own end to end lifecycle process
Govern lifecycle programs
Support OIS programs for timely delivery
Support customer driven programs
Work with cross functional teams
Report on program health
Create and manage workflows
Manage governance processes
Develop standardized workflows
Maintain governance controls
Manage product lifecycles
Plan end-of-sale/end-of-life
Manage engineering redesigns
Align IT product roadmap
Identify process optimization opportunities
Drive continuous improvements
Establish governance mechanisms
Manage approval processes
Align SC deliverables to support programs
Facilitate cross-functional workshops
Provide consultative support
Establish performance management frameworks
Measure program support success
Measure product onboarding success
Implement process enhancements
Implement innovative solutions
Streamline product onboarding workflows
Ensure harmonious integration of new products
Support programs requiring SC support
Drive successful outcomes on complex projects
Manage changes to product specifications
Manage changes to build standards
Manage changes to construction readiness
Leverage advanced analytics
Leverage change management expertise
Guide stakeholders through analysis
Guide stakeholders through prototyping
Guide stakeholders through testing
Guide stakeholders through validation
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross vertical leadership; Internal teams; Customer stakeholder teams; Engineering teams; Technical Product Managers; Finance teams; Field IT teams
Communication Scope
Reporting; Presentations
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
We are seeking a highly skilled and experienced Program Manager to join our Robotic Delivery and Packaging Innovation (RDPI) Supply Chain Technology Fulfillment Services- Program Service (TFS-PS) team. In this pivotal role, you will be responsible for designing, implementing, and optimizing processes to support Programs and end-to-end strategies for the onboarding and management of IT hardware products across Amazon's Worldwide Store Operations. As a member of the TFS-PS team, you play a critical part in ensuring the seamless integration of new technologies into our global supply chain services. Your expertise will be instrumental in aligning the onboarding process with the evolving capabilities of our supply chain, driving operational efficiency, and fostering innovation throughout the lifecycle of IT assets. By aligning the onboarding of new IT products with the evolving capabilities of our supply chain, you will play a pivotal role in enhancing operational efficiency, cost-effectiveness, and strategic value of our technology infrastructure across Amazon's Worldwide Store Operations. Key job responsibilities Program Management: - Own end to end Lifecycle process - Governance of lifecycle programs - Support OIS and other engineering driven programs for ensuring timely delivery of SC deliverables. - Support customer driven programs for ensuring seamless SC support. - Work with cross functional teams to ensure program health and unblocking of any program risk. - Reporting on Program health to cross vertical leadership. - Create and manage workflows and governance processes for cross vertical program management. Product Integration: - Develop and maintain standardized workflows and governance controls for the product onboarding process. - Manage product lifecycles, end-of-sale/end-of-life planning, and engineering redesigns to ensure smooth transitions. Supply Chain Roadmap Management: - Serve as a strategic partner to the OIS teams, aligning the IT product roadmap wi
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