Amazon.com Services LLC
Financial Services
Sr.ProgramManager,FinancialRiskMitigation
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“Sr. Program Manager, Financial Risk Mitigation at Amazon.com Services LLC. Skills: Financial risk, Program management, Stakeholder engagement. Mitigate financial risk. Build tools to control seller payments”
What You'll Achieve.
Stop bad actors from profiting; Ensure frictionless experience for SPs; Reduce bad actors' ability to scale fraud; Ensure compliance; Prevent unpaid fees; Prevent misuse of funds; Maximize impact
Industry & Context.
Data-driven tradeoffs; Problem solving; Efficiency improvements; Automation
What They're Looking For.
Must Have
5+ years program or project management experience, Experience using data and metrics to drive improvements, Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Nice to Have
2+ years of driving process improvements experience, Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field, Knowledge of general AI tools, Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
What You'll Do.
Mitigate financial risk
Build tools to control seller payments
Set policies for seller payments
Own and communicate strategic vision
Communicate updates to stakeholders
Communicate goals to stakeholders
Communicate policy changes to stakeholders
Communicate roadmap to stakeholders
Author Working Backwards documents
Author WBR's/MBR's/QBR's
Author Program Updates
Execute high-visibility initiatives
Make data-driven tradeoffs
Set challenging goals
Drive efficiency improvements
Eliminate non-value add processes
Develop scalable solutions
Build trust with cross-organizational stakeholders
Influence without authority
Quantify impact with analytics
Quantify impact with investigation techniques
How You'll Work.
Team & Collaboration
Cross-organizational stakeholders; Product teams; Tech teams; Policy teams; Legal teams; Finance teams; Partner teams
Communication Scope
Roadmap communication; Senior leader updates
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
This Sr. Program Manager role will lead a program within Financial Integrity Trust (FIT), a team embedded within the Financial Risk Mitigation (FRM) organization. FIT is focused on financial integrity of engagement between seller and Amazon by ensuring a secure, transparent, and trustworthy financial relationship between Amazon and its sellers. It is a critical line of defense, stopping bad actors from profiting while ensuring a frictionless experience for SPs. We track “who” is profiting and “where” Amazon disburses funds, and own “when” disbursements occur. We ensure appropriate controls, verifications, and validations for both charge and disbursement instruments, reducing bad actors’ ability to scale fraud and ensure compliance. We also compute and withhold account-level disbursement reserves, govern payment speed, and recover funds from enforced sellers, preventing unpaid fees and misuse of funds. Key job responsibilities • Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse. This role will work closely with product, tech, policy, legal, and finance stakeholders and partner teams. • Own and communicate strategic vision, updates, goals, policy changes and roadmap to stakeholders and senior leaders. Routinely author documents: PRFAQ’s, Working Backwards, BRD’s, WBR’s/MBR’s/QBR’s, Program Updates etc. • Deliver results and execute multiple high-visibility initiatives simultaneously. Make data-driven tradeoffs to maintain strategic deliverables. • Operate with a high degree of independence. This role requires a curious, self-starting, fast learner who thrives in ambiguous, challenging spaces. • Set and achieve challenging goals to solve problems. Drive efficiency improvements by eliminating non-value add processes and introducing automation to maximize impact. • Develop solutions that scale in a resource constrained environment. Proactively launch mechanisms and buil
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