Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, legal

Sr.ProgramManager,EnterpriseRisk

$115–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Program Manager, Enterprise Risk at Amazon.com Services LLC. Skills: AI implementation, Program management, Process optimization, Data analysis. Map processes to identify automation opportunities. Design AI-powered solutions”

What You'll Achieve.

Eliminate manual processes; Enable attorneys to focus on strategic work; Enable paralegals to focus on strategic work; Focus on high-value strategic work; Automate routine processes

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, legal
Problems you'll solve

Identify inefficiencies; Problem solving abilities; Root cause analysis

What They're Looking For.

Must Have

5+ years program management, Experience using data and metrics, Own program strategy, end to end delivery, Communicate results to senior leadership, Work cross functionally with tech and non-tech teams, Develop, deploy, and manage AI products at scale, Build scalable programs and repeatable processes

Nice to Have

5+ years process improvement initiatives, Handle ambiguous or undefined challenges, Knowledge of data visualization tools, Generate buy-in from stakeholders, Experience in legal operations, Familiarity with eDiscovery operations, Familiarity with legal spend management, Familiarity with vendor management

What You'll Do.

Map processes to identify automation opportunities

Design AI-powered solutions

Optimize high-volume litigation programs

Manage litigation matters

Develop and deploy scalable automation solutions

Increase accuracy across legal workflows

Manage critical business mechanisms

Drive cross-functional initiatives

Deliver program outcomes on time

Oversee vendor management

Optimize program performance

How You'll Work.

Team & Collaboration

Partner with Legal Tech teams; Cross-functional initiatives; Collaborate with attorneys; Collaborate with paralegals; Collaborate with engineers; Collaborate with finance teams; Collaborate with vendors

Communication Scope

Executive-level reporting; Presenting efficiency gains

Process & Methodology

Program management, Process management

Full Job Description

Are you ready to transform how legal teams work by building AI-powered solutions that eliminate manual processes? Amazon's Enterprise Risk Legal Operations team is seeking a Senior Program Manager to lead process mapping and automation initiatives across our litigation and regulatory practice groups. In this role, you will identify inefficiencies, design and implement AI solutions using Amazon Quick and Kiro, and partner with Legal Tech to deploy scalable automation that enables attorneys and paralegals to focus on strategic legal work. This position uniquely combines program management and data analysis expertise with hands-on AI implementation—you'll collaborate with paralegals and attorneys to drive efficiency, lead cross-functional initiatives, and directly impact operational excellence across Amazon's legal organization. Key job responsibilities - Lead comprehensive process mapping across practice groups to identify automation opportunities and design AI-powered solutions using Amazon Quick, Kiro, and other approved AI tools - Optimize high-volume litigation programs, including case intake, triage, assignment workflows, and performance metrics - Independently manage litigation matters from each practice group to gain firsthand workflow knowledge and develop targeted process improvements - Partner with Legal Tech teams to develop and deploy scalable automation solutions that reduce manual effort and increase accuracy across legal workflows - Manage critical business mechanisms including Quarterly Business Reviews (QBR), Monthly Business Reviews (MBR), and OP1 planning processes with executive-level reporting - Drive cross-functional initiatives with attorneys, paralegals, engineers, finance teams, and vendors to deliver program outcomes on time - Support paralegals to oversee vendor management, KPIs and overall program performance optimization A day in the life You might start your morning reviewing high-volume pre-litigation program metrics and identifying bott

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