Amazon.com Services LLC

Corporate Operations, Program Management, transportation and logistics

Sr.ProgramManager,DeliveryPackaging

$104–185k Bellevue, Washington, United States; Nashville, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Program Manager, Delivery Packaging at Amazon.com Services LLC. Skills: Program management, Operations, Process improvement, Stakeholder influence. Drive innovation. Improve under-the-roof processes”

What You'll Achieve.

Achieve 2024 variable cost goals; Achieve 2024 quality goals

Industry & Context.

Corporate Operations, Program Management, transportation and logistics
Problems you'll solve

Problem solving; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree, 5+ years program management experience, 5+ years project management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, 2+ years driving process improvements

Nice to Have

Master's degree, MBA

What You'll Do.

Improve under-the-roof processes

Remove cost from network

Influence fulfillment process

Partner with cross-functional teams

Plan complex projects

Organize complex projects

Execute complex projects

Standardize complex projects

Gather data across functions

Analyze data across functions

Establish global standards

Analyze operational barriers

Solve operational barriers

Develop Amazon best practices

Support future state of business

Drive recommendations

Optimize packaging solutions

Integrate packaging solutions

Work through product design

Work through development

Work through supply chain

Work through category procurement

Work with partner teams

How You'll Work.

Team & Collaboration

Cross-functional teams; Partner teams

Communication Scope

Executive presentation; Strategic communications; Data insights communication

Process & Methodology

Project management, Program management

Full Job Description

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? The Sub-Same Day (SSD) team is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Your robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long-term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, and the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes to influence the team in a direction. Cross-team coordination, project management and executive presentation skills are essential. This role can be located in Bellevue or Nashville corporate offices. The Sr. Program Manager will also demonstrate: • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • The ability to independently own and drive strategic communications (e.g., decision narratives, investment proposals) with senior leaders and executives. • Capability to communicate with technical stakeholders. • Ability to think strategically and execute methodically. • Ability to work in a fast-paced environment where continuous innovation is desired. • Analytical and quantitative skills and ability to use hard data and metrics to

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