Amazon.com Services LLC

Retail

Sr.ProgramManager-ChangeManagement,WWGSBizOps

$116–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Program Manager - Change Management, WWGS BizOps at Amazon.com Services LLC. Skills: Change management, Program delivery, Stakeholder management. Lead store change requests. Develop change management processes”

What You'll Achieve.

Enhance customer experience; Enhance operational efficiency

Industry & Context.

Retail
Problems you'll solve

Resolve challenges

What They're Looking For.

Must Have

5+ years program management, 5+ years project management, Experience using data, Drive improvements using metrics, Own program strategy, End to end delivery, Communicate results to leadership

Nice to Have

5+ years process improvements, Master's degree, MBA

What You'll Do.

Lead store change requests

Develop change management processes

Maintain stakeholder relationships

Analyze business cases

Analyze financial impacts

Drive cross-functional collaboration

Present recommendations to leadership

Present progress updates to leadership

Review store modifications

Review program changes

Analyze business impact

Coordinate with stakeholders

Monitor ongoing projects

Ensure modifications align with customer-first

Develop presentation materials

Optimize change management processes

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Partner teams

Communication Scope

Presentations to leadership

Process & Methodology

Program management, Project management, Project planning

Full Job Description

Join a dynamic team that's revolutionizing the future of grocery retail at Amazon. As a Sr. Program Manager for Change Management, you'll lead strategic initiatives that transform our physical retail spaces in Whole Foods Market locations. This role offers an exciting opportunity to drive innovation while ensuring seamless execution of store modifications that enhance customer experience and operational efficiency. Key job responsibilities -Lead end-to-end management of store change requests, from initial assessment through implementation -Develop and optimize change management processes while maintaining strong stakeholder relationships -Analyze business cases and financial impacts for proposed store modifications -Drive cross-functional collaboration with Design, Construction, Finance, and Operations teams -Present recommendations and progress updates to senior leadership A day in the life Your day might begin with reviewing proposed store modifications & program changes with partner teams. You'll analyze the business impact of these changes, create detailed project plans, and coordinate with various stakeholders to ensure smooth execution. Throughout the day, you'll monitor ongoing projects, resolve challenges, and ensure all modifications align with our customer-first approach. You'll also spend time developing presentation materials for leadership reviews and collaborating with cross-functional teams to optimize our change management processes. About the team The Retail Growth and Development team is passionate about creating exceptional shopping experiences through innovative store design and strategic improvements. We're responsible for planning, designing, and maintaining Amazon's grocery retail locations across the globe. Our team combines retail expertise with data-driven decision-making to continuously enhance our stores' physical environments. We value diverse perspectives and encourage creative problem-solving to drive results that matter to our custome

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