ADCI
Project/Program/Product Management--Non-Tech, Program Management, Retail
Sr.ProgramManager,BuyingDefects(RBS)
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“Sr. Program Manager, Buying Defects (RBS) at ADCI. Skills: Defect Elimination, Program Management, Vendor Management. Drive defect elimination for WW Retail. Partner with upstream tech and retail teams”
What You'll Achieve.
Deliver on business KPI's; Elimination of defects causing downstream payment issues for vendors; Quality delivery; Robust processes; Sound reporting metrics
Industry & Context.
Defect elimination; Root cause analysis
What They're Looking For.
Must Have
8+ years of experience in Vendor Management, 8+ years of experience in Retail Operations, 5+ years of working cross functionally with tech and non-tech teams, 5+ years of program or project management experience, 5+ years of delivering cross functional projects, Experience defining program requirements, Using data and metrics to determine improvements
Nice to Have
2+ years of driving process improvements, Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
What You'll Do.
Drive defect elimination for WW Retail
Partner with upstream tech and retail teams
Drive automation and efficiency
Work with senior leadership team in Retail WW
Drive upstream defect elimination
Deliver on business KPI's
Identify system defects requiring manual efforts
Partner with owner teams
Design solutions for WW Stores
Eliminate defects at the place of origin
Own and Deliver on VIP metrics
Set up review mechanisms with partner teams
Lead WBR/MBR/QBR reviews for the org
Engage with central product and program teams
Build customer confidence through quality delivery
Build customer confidence through robust processes
Build customer confidence through sound reporting metrics
Overall planning of the program
Budgeting of the program
Growth of the program
Delivery of the program
Productivity of the program
How You'll Work.
Team & Collaboration
Cross-functional projects; Partner with owner teams; Work with senior leadership; Engage with central product teams; Engage with central program teams
Communication Scope
Reporting metrics
Process & Methodology
Program Management, Project Execution
Full Job Description
RBS Retail Efficiency team is looking for Sr. Program Manager to drive defect elimination for WW Retail under Buying Defects program. In this role, you will be expected to partner with upstream tech and retail teams to drive automation and efficiency. This role will closely work with senior leadership team in Retail WW to drive upstream defect elimination and delivering on business KPI's. Key success factors for this role will be performance on Business goals, Vendor and Customer Experience and COI (Cost Out Initiative). Candidate Profile Candidate will have 8+ years of experience in Vendor Management and Retail Operations. Additionally, you will have program management skills with the ability to influence internal and external stakeholders and drive project execution. Lastly, you will be expected to deliver solutions and programs that are technology based, highly scalable - while maintaining a good customer and business partner focus. You will have a demonstrated record of leading projects not only at the strategic level, but also tactically by diving deeply into business and technical domains. This requires a person that is very metrics driven, yet has the vision to scale the business. The individual would be responsible for overall planning, budgeting, growth, delivery and productivity of the program. The individual would have targets on elimination of defects causing downstream payment issues for vendors. Would engage with central product and program teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. Key job responsibilities Responsibilities of this leader include: · Identify system defects requiring manual efforts downstream, partner with owner teams and designing solutions for WW Stores to eliminate them at the place of origin. · Own and Deliver on VIP metrics like UHI, buying automation, forecasting accuracy%, etc. Set up review mechanisms with partner teams to drive performance · Lead WBR/MBR/QBR revie
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