Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, worldwide grocery stores
Sr.ProgramManager,BusinessProcess&ToolsDevelopment,WorldwideGrocery
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Program Manager, Business Process & Tools Development, Worldwide Grocery at Amazon.com Services LLC. Skills: Business process development, Tools development, Program management. Create, scale, and optimize business processes. Identify, analyze, and improve business procedures”
Industry & Context.
Analytical skills; Problem-solving skills; Root cause analysis
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Bachelor's degree in Business, Engineering, Computer Science, or related field, Analytical and problem-solving skills, Experience with data analysis tools (Excel at advanced level), Demonstrated experience leveraging automation and AI tools, Excellent written and verbal communication skills, Proven ability to manage complex, cross-functional projects
Nice to Have
Experience with SQL, Experience with data visualization tools, Experience with business intelligence platforms, Background in retail, grocery, or e-commerce operations, Experience partnering with technical teams, Knowledge of Agile development methodologies, Experience with project management tools (Asana, JIRA), Experience with selection strategy, Experience with space planning, Experience with trade planning, Experience with vendor management processes, Track record of delivering scalable solutions
What You'll Do.
and optimize business processes
and improve business procedures
Streamline business development processes
Build plug-and-play solutions
Develop and implement launch plans
Partner with product and technology teams
Develop automated tools
Create mechanisms that support operational requirements
Define requirements and tool selection
Develop infrastructure for planning tasks
Act as liaison between teams
Facilitate trade-off discussions
Maintain communication with teams
Manage workback schedules
Oversee program documentation
Drive continuous improvement of tools
Develop user testing plans
Ensure quality control
Create and execute communication plans
Conduct post-implementation reviews
Ensure appropriate stakeholder engagement
Present progress and recommendations
Manage expectations across multiple teams
How You'll Work.
Team & Collaboration
Cross-functional teams; Central Selection & Insights Team; Macro Space Planning Team; Trade Planning Team; Vendor Experience team; Category teams; Operations teams; Supply chain teams; In-stock teams; Vendor management teams
Communication Scope
Written communication; Verbal communication; Executive presentations
Process & Methodology
Program management, Project management, Agile development methodologies, Workback schedules, Roadmap planning
Full Job Description
This cross-functional role focuses on developing scalable tools, optimizing processes, and building mechanisms that support multiple strategic teams across Amazon’s One Grocery merchandising operations organization. The position serves as a critical bridge between the Central Selection & Insights Team, Macro Space Planning Team, Trade Planning Team, and Vendor Experience team, ensuring more efficient processes to feed data-driven decision-making. Team Context: The candidate will oversee processes that support teams driving selection strategy, store space planning, seasonal event execution, and vendor engagement, enabling streamlined decision-making, cross-functional coordination, and scalable mechanisms that improve how we plan, merchandise, and partner across the broader grocery business. Key job responsibilities Process Development & Optimization: • Create, scale, and optimize business processes across all four teams to enhance efficiency, transparency, and effectiveness • Identify, analyze, and improve existing business procedures for optimization and higher efficiency • Streamline business development processes to support selection, space planning, trade execution, and vendor management operations • Build plug-and-play solutions to solve customer problems in new ways • Develop and implement launch plans to pilot and roll out platforms across teams Tools & Mechanism Development: • Partner with product and technology teams to develop automated tools that enable data-driven decision making across selection, macro space planning, trade planning, and vendor experience functions • Create mechanisms that support operational requirements and standards • Define requirements and tool selection for centralized project intake, project and portfolio management • Develop infrastructure for critical planning tasks (OP1/OP2/SPS planning) Cross-Functional Collaboration: • Act as liaison between Central Selection & Insights, Macro Space Planning, Trade Planning, and Vendor Experi
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