ASSPL
Project/Program/Product Management--Non-Tech, Program Management, international stores
Sr.ProgramManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Program Manager at ASSPL. Skills: Program management, Process improvement, Data analysis. Own programs end to end. Define programs”
What You'll Achieve.
Achieve performance improvement; Reduce defects at scale; Deliver programs on time; Deliver initiatives on time; Ensure service requirements are met
Industry & Context.
Root-cause analysis; Deep-dives; Data analysis
What They're Looking For.
Must Have
5+ years program management experience, 5+ years project management experience, Experience using data and metrics, Experience driving improvements, Experience owning program strategy, Experience end to end delivery, Communicating results to senior leadership
Nice to Have
5+ years driving process improvements, Master's degree, MBA
What You'll Do.
Own programs end to end
Drive performance improvement initiatives
Develop program metrics
Monitor program metrics
Identify potential issues
Identify patterns of defects
Build initiatives to reduce defects
Perform root-cause analysis
Lead initiatives to identify root causes
Lead initiatives to eliminate root causes
Improve delivery experience
Provide business updates
Communicate with stakeholders
Share regular updates
Deliver programs on time
Deliver initiatives on time
Work within time constraints
Meet critical business needs
Measure activities performed
Identify activities performed
Ensure service requirements are met
Escalate variance in operating plan
Follow through on resolutions
How You'll Work.
Team & Collaboration
Communicate with stakeholders; Work with owners and teams
Communication Scope
Business updates; Verbal communication; Written communication
Process & Methodology
Program management, Project management
Full Job Description
-Own the Program(s) end to end, define and achieve KPIs; Drive performance improvement initiatives. - Develop and monitor program metrics to identify potential issues in last mile deliveries. - Identify patterns of defects that will help us build initiatives to reduce defects at scale. - Ability to pull data and perform deep-dives and root-cause analysis as needed. - Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. - Excellent communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews. - Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time. - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. - Must be able to systematically escalate problems or variance in the operating plan to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Basic Qualifications: - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications: - 5+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re apply
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