ASSPL
Fulfillment Operations Management, Program Management, fulfillment ops
Sr.ProgramManager,AmazonFresh[HybridOperationsTeam]
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“Sr. Program Manager, Amazon Fresh [Hybrid Operations Team] at ASSPL. Skills: Program management, Operational process improvement, Cross-functional coordination. Lead and monitor strategic workstreams. Collaborate with stakeholders to implement solutions”
What You'll Achieve.
Overseeing performance; Overseeing design; Overseeing compliance; Improving quality; Improving speed; Improving cost efficiency; Improving overall productivity; Enhancing customer experience; Optimizing cost; Expanding operational capacity; Delivering continuous improvement
Industry & Context.
Analyze operational patterns; Identify disruptions; Leverage data for decisions; Deep-dive mindset; Anticipate data implications
Working weekends, Traveling regularly
What They're Looking For.
Must Have
Post Graduate from any stream, 7+ years management experience, Minimum of 10 employees reporting, Excellent Communication skills, MS Excel knowledge
Nice to Have
Post Graduate in Business Administration/ MBA, Exposure to ERP, Exposure to operations dashboard, Exposure to tools
What You'll Do.
Lead and monitor strategic workstreams
Collaborate with stakeholders to implement solutions
Execute cost optimization strategies
Oversee and streamline S&OP processes
Design and roll out dashboards
Drive expansion efforts
Champion operational excellence
Build and develop high-performing teams
Contribute to national-level projects
Simplify complex workflows
Foster trust and alignment with partners
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Internal and external partners; Hybrid Ops leaders; Category leaders; Product leaders; Tech leaders; Last Mile leaders; Supply Chain leaders; Finance leaders; Central Operations leaders; ROW-BI leaders; 3P seller networks
Communication Scope
Written communication; Verbal communication
Process & Methodology
Program charters
Full Job Description
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Hybrid Operations team as a Senior Program Manager, where you will be accountable for overseeing performance, design, and compliance across multiple 3P store locations. In this role, you will collaborate with a wide range of internal and external stakeholders to lead high-impact programs focused on improving quality, speed, cost efficiency, and overall productivity. With a strong customer obsession and sense of ownership, you will analyze operational patterns, identify disruptions, and leverage data to drive informed decisions. The role requires a deep-dive mindset, attention to detail, and the ability to anticipate and act on data implications. You should be comfortable working weekends and traveling regularly to design, launch, and monitor store-level programs. You will lead a team of direct reports and be responsible for driving individual program charters to meet broader organizational goals. This role plays a critical part in enhancing customer experience, optimizing cost, expanding operational capacity, and delivering continuous improvement through both product and process-led initiatives. Collaboration with leaders across Hybrid Ops, Category, Product, Tech, Last Mile, Supply Chain, Finance, Central Operations (CO), ROW-BI, and 3P seller networks—at both national and regional levels—will be essential to success. Key job responsibilities 1. Lead and
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