Amazon Japan G. K.
Logistics
Sr.ProgramManager,ALTERNATECHANNELS
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optimal for Senior candidates.
“Sr. Program Manager, ALTERNATE CHANNELS at Amazon Japan G. K.. Skills: Program management, Cross-functional coordination, Process improvement. Drive programs, partnerships, features. Utilize Alternate Channels network”
What You'll Achieve.
Deliver successful results; Achieve business value
Industry & Context.
Root cause analysis; Process improvement
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross-functional experience, 3+ years process improvement experience, Advanced Excel knowledge, SQL knowledge, Define program requirements, Use data for improvements, Fluent in English
Nice to Have
3+ years end to end delivery experience, 3+ years driving process improvements, Stakeholder management experience, Experience building processes, Project management experience, Schedule management experience
What You'll Do.
Utilize Alternate Channels network
Expand selection and growth
Partner with multiple functions
Define customer/delivery experience
Communicate across business partners
Plan and execute tech configurations
Architect and deploy operational framework
Prioritize safety protocols
Translate customer experience
Map roadmap and initiatives
Define strategy for acquisition
Define strategy for partner onboarding
Implement product changes
Make prioritization decisions
Conceptualize program interventions
Implement program interventions
Conceptualize tech interventions
Implement tech interventions
Identify process gaps
Drive projects for improvements
Influence technology teams
Influence operations teams
Influence business teams
Identify cost saving opportunities
Execute cost saving opportunities
Raise bar on customer experience
Raise bar on partner experience
Build and optimize delivery network
Analyze performance metrics
Lead cross-functional meetings
Develop scalable processes
Conduct field observations
Balance daily operations
Balance strategic planning
How You'll Work.
Team & Collaboration
Cross-functional teams; Field Teams; Tech team; Customer Service; Shipment Delivery support teams; Finance; Legal; PR teams; DS Operations; ACES; Station operations; Product teams; Business teams; Delivery partners; Vendors
Communication Scope
Communicate results; Communicate across business
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, Kindle, Amazon Web Services, Alexa.com, Audible.com At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Program Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role Summary: You will drive programs, partnerships, and features that help us fully utilize the Alternate Channels network for Amazon Logistics (AMZL) Japan, help in expanding selection and growth of Amazon non-van-based deliveries across the country. This role offers the opportunity to partner closely with multiple functions and teams including DS Operations, Field Teams, Tech team, Customer Service and Shipment Delivery support teams, finance, legal and PR teams. The ability to influence others without authority and speed to execution
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