Amazon Japan G. K.
Project/Program/Product Management--Non-Tech, Program Management, Logistics
Sr.ProgramManager,AlternateChannels
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Program Manager, Alternate Channels at Amazon Japan G. K.. Skills: Program management, Process improvement, Stakeholder management, Operational capacity. Define customer/delivery experience for Alternate Channels Partners. Create strategy for Alternate Channels Partners”
What You'll Achieve.
Deliver successful results; Expand selection and growth; Build capacities for innovative models; Maintain service excellence; Improve operational efficiency; Improve unit economics
Industry & Context.
Root cause analysis; Process gaps; Problem solving
What They're Looking For.
Must Have
Speak, write, and read fluently in English, Experience defining and executing program requirements, Using data and metrics to determine improvements, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, 5+ years defining and implementing process improvement initiatives
Nice to Have
5+ years program or project management experience, 5+ years driving end to end delivery, Communicating results to senior leadership, 5+ years driving process improvements, Experience in stakeholder management, Experience in project management methodologies, Business analysis experience, Process improvement experience, Master's degree, MBA
What You'll Do.
Define customer/delivery experience for Alternate Channels Partners
Create strategy for Alternate Channels Partners
Set priorities for business partners
Communicate priorities across business partners
Plan tech configurations for Alternate Channels Partner
Execute tech configurations for Alternate Channels Partner
Architect operational framework
Deploy operational framework
Prioritize safety protocols
Mitigate strategic risks
Translate customer experience into logical sequence
Map roadmap to business value
Map program initiatives to business value
Collaborate to define strategy for acquisition
Collaborate to define strategy for partner onboarding
Launch product changes
Scale product changes
Implement product changes
Conceptualize interventions
Implement program interventions
Implement tech interventions
Identify process gaps
Drive projects for sustained improvements
Influence technology teams
Influence operations teams
Influence business teams
Identify cost saving opportunities
Execute cost saving opportunities
Raise bar on customer experience
Raise bar on partner experience
Own end-to-end demand planning
Own end-to-end capacity planning
Develop forecasting models
Build resource planning frameworks
Maintain resource planning frameworks
Ensure optimal allocation of delivery capacity
Drive continuous improvement initiatives
Improve operational efficiency
Develop key performance indicators
Monitor key performance indicators
Identify improvement opportunities using data
Create scalable planning processes
Create scalable planning tools
Conduct root cause analysis
Implement corrective actions for capacity misses
Implement corrective actions for service failures
Implement corrective actions for process breakdowns
Drive sustainable long-term fixes
Align capacity plans with financial targets
Align capacity plans with headcount models
Align capacity plans with technology roadmaps
Analyze network efficiency
Analyze route density
Analyze partner utilization patterns
Improve unit economics
Standardize operational best practices
Document operational best practices
Influence leadership decisions
Translate planning scenarios into recommendations
How You'll Work.
Team & Collaboration
Partner with multiple functions; Partner with multiple teams; Cross functional teams; Work with ACES; Work with station operations; Work with operations teams; Work with product teams; Work with tech teams; Work with finance teams; Work with technology teams; Work with business teams; Work with leaders
Communication Scope
Communicate priorities; Communicate results
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Program Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. You will drive programs, partnerships, and features that help us fully utilize the Amazon Alternate Channels partner network for Amazon Logistics (AMZL) Japan, help in expanding selection and growth of Amazon Partner across the country. At the same time developing and building capacities for innovative operational models that define Amazon's Quick Commerce strategy. Demonstrated ability to build operational capacity and optimize processes across multiple fulfillment channels while maintaining service excellence.This role offers the opportunity to partner closely with multiple functions and teams including DS Operations, Field Teams, Tech team, Customer Service and Shipment Delivery support teams, finance, legal and PR teams. The ability to influence others without authority and speed to execution will be critical to success in this role. The ideal candidate possesses a track record of successful stakeholder management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, Bias for Action, Deliver Results and Earn Trust will be essential to your success
Applying for this Sr. Program Manager, Alternate Channels role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Japan G. K.?
Real rants from real employees. Read before you apply.