Amazon.com Services LLC
Technology
SrProgramManager,AgentiX,AgentStudio
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“Sr Program Manager, AgentiX, Agent Studio at Amazon.com Services LLC. Skills: Program management, AI/Agents, Cross-functional execution. Translate product vision into program plans. Define workstreams across primitives”
Industry & Context.
Systems orientation; Structure ambiguity; Separate signal from noise; Drive clarity
What They're Looking For.
Must Have
Bachelor's degree, 5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience producing executive-level written materials, Presenting to executive audiences
Nice to Have
2+ years driving process improvements, Master's degree or MBA
What You'll Do.
Translate product vision into program plans
Define workstreams across primitives
Build phased rollout strategies
Identify cross-team dependencies
Mitigate program risk
Drive alignment across teams
Create durable operating mechanisms
Lead operating reviews
Ensure executive-ready updates
Partner to define guardrails
Drive definition of evaluation frameworks
Ensure customer capabilities align with readiness
Stand up pilot programs
Define success metrics
Synthesize feedback into recommendations
Prepare VP/S-Team level updates
Frame decisions clearly
Anticipate narrative risks
How You'll Work.
Team & Collaboration
Cross-functional execution; Partner teams; VP-level stakeholders
Communication Scope
Executive communication; Executive presentations; Executive-level written materials
Process & Methodology
Program strategy, End to end delivery, Phased rollout, Risk mitigation, Operating mechanisms, Launch coordination, Pilot programs
Full Job Description
We are seeking a high-ownership, systems-oriented Sr Program Manager to drive cross-functional execution for Agent Studio, a flagship initiative within Selling Partner Services to enable a digital workforce for sellers. This role sits at the intersection of Product, Engineering, Science, UX, Trust, and Partner teams. You will own large-scale, ambiguous programs that shape how Agent Studio primitives are built, validated, and scaled. You will bring structure to emerging problem spaces, establish operating mechanisms, and ensure alignment across multiple orgs and VP-level stakeholders. This role is ideal for someone who thrives in frontier domains (AI/agents), can separate signal from noise, and drives clarity in environments where the “right answer” is not yet known. Key job responsibilities 1. Program Strategy & Structuring Ambiguity Translate product vision (e.g., multi-agent architecture, progressive autonomy, trust primitives) into executable program plans. Define workstreams across primitives (evaluation, logging, guardrails, identity, orchestration, memory). Build phased rollout strategies (pilot → GA → scaled adoption). Identify cross-team dependencies and proactively mitigate risk. 2. Cross-Functional Execution Drive alignment across Product, Engineering, Science, UX, and external partner teams. Create durable mechanisms (e.g., review docs, risk trackers). Lead weekly/monthly operating reviews and ensure executive-ready updates. Coordinate launches of agents and platform capabilities. 3. Trust, Evaluation & Readiness Partner with Trust, Legal, and Risk to define guardrails for agent autonomy. Drive definition of evaluation frameworks for agent performance and safety. Ensure that customer-facing capabilities are aligned with real technical readiness (no over-promising). 4. Pilot & Adoption Management Stand up structured pilot programs. Define success metrics beyond engagement. Synthesize qualitative + quantitative feedback into roadmap recommendations. 5. Exec
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