Amazon.com Services LLC

Project/Program/Product Management--Technical, Product Management - Technical, transportation and logistics

Sr.ProductManager-Tech,AMXLProductStrategy

$151–205k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Product Manager - Tech, AMXL Product Strategy at Amazon.com Services LLC. Skills: Product strategy, Technical requirements, Externalization solutions. Define technical requirements for externalization. Drive implementation of solutions”

What You'll Achieve.

Expand Heavy Bulky delivery; Unlock new revenue streams; Scale externalization channels; Ensure partner systems meet standards; Measure externalization program health; Measure partner performance; Measure customer experience; Translate insights into growth strategies; Improve externalization workflows; Prioritize product features; Maintain delivery quality

Industry & Context.

Project/Program/Product Management Technical, Product Management Technical, transportation and logistics
Problems you'll solve

Root cause analysis; Troubleshooting; Data-driven insights

Eligibility Requirements

10% travel required

What They're Looking For.

Must Have

Bachelor's degree in quantitative/technical field, 5+ years technical product management, Experience bridging technical and business teams, Experience representing critical customers, Experience contributing to engineering discussions, Experience building and driving adoption of new tools, Experience owning feature delivery, Experience owning/driving roadmap strategy

Nice to Have

Master's degree in quantitative/technical field, 7+ years technical product management, Experience in operational environment, Experience using analytical tools, Experience performing statistical analysis, Experience with system architecture, Experience with optimization, Experience with system dynamics, Experience with system analysis, Experience with statistical analysis, Experience with reliability analysis, Experience with decision making

What You'll Do.

Define technical requirements for externalization

Drive implementation of solutions

Develop customer segmentation models

Define technical requirements for architecture

Drive implementation of API design

Drive implementation of partner integration frameworks

Drive implementation of delivery system interoperability

Own technical requirements for analytics

Inform externalization strategy

Coordinate with engineering teams

Design system integrations

Implement system integrations

Enable partner onboarding

Enable delivery execution

Contribute to technical roadmaps

Design experimentation

Validate partner delivery models

Define technical solutions

Ensure partner systems meet standards

Author Technical BRDs

Articulate system requirements

Articulate integration strategies

Articulate externalization use cases

Define technical KPIs

Define business metrics

Track business metrics

Measure program health

Measure partner performance

Measure customer experience

Translate insights into strategies

Analyze operational metrics

Analyze partner performance data

Analyze customer feedback

Identify opportunities for improvement

Prioritize product features

Develop prediction models

Refine prediction models

Participate in product review meetings

Present progress on initiatives

Gather feedback on roadmap changes

Innovate on behalf of business

Build features for customers

How You'll Work.

Team & Collaboration

Cross-functional teams; AMXL Data Science; AMXL Analytics; Engineering teams; Business teams; Operations teams; Transportation teams; Tech teams; ML/AI teams; Product Managers; Product Managers - Technical

Communication Scope

Executive presentations

Process & Methodology

Roadmap strategy, Roadmap definition, Prioritize work requests, Deliver work on time

Full Job Description

Do you enjoy solving complex technical challenges in large-scale delivery and fulfillment systems? The AMXL Product Strategy team is looking for a Product Manager - Technical to help define and drive externalization solutions that expand Heavy Bulky delivery capabilities to new channels and partners. In this role, you will work across multiple externalization programs (e.g., ASCS, SWA, MCF, AWD) to define technical requirements and drive implementation of solutions that unlock new revenue streams and growth opportunities for the Heavy Bulky business. You will also partner with AMXL Data Science and Analytics to develop customer segmentation models and product strategies that inform which externalization channels to prioritize and how to scale them effectively. Key job responsibilities - Define and drive technical requirements for externalization platform architecture, including API design, partner integration frameworks, and delivery system interoperability - Own technical requirements for customer segmentation analytics that inform externalization strategy, including dashboard development and insights delivery - Coordinate with cross-functional engineering teams to design and implement system integrations that enable external partner onboarding and delivery execution - Contribute to technical roadmaps for externalization initiatives, including experimentation design and A/B testing to validate partner delivery models - Define technical solutions that ensure external partner systems meet performance, scalability, and quality standards consistent with Amazon's customer experience bar - Author Technical BRDs and PRFAQs that articulate system requirements, integration strategies, and externalization use cases - Define and track technical KPIs and business metrics that measure externalization program health, partner performance, and customer experience - Partner with business teams to translate customer segmentation insights into actionable externalization growth strate

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