Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Product Management, ats

Sr.ProductManager,SupportTech

$136–184k Atlanta, Georgia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Product Manager, Support Tech at Amazon.com Services LLC. Skills: Product strategy, Roadmap development, Product delivery. Develop tech solutions. Automate support operations”

Industry & Context.

Project/Program/Product Management Non Tech, Product Management, ats
Problems you'll solve

Data driven insights

What They're Looking For.

Must Have

5+ years product management, 5+ years program management, 5+ years product marketing, 5+ years business development, 5+ years technology experience, Bachelor's degree, Own roadmap strategy, Own roadmap definition, End to end product delivery, Feature delivery experience, Product tradeoffs experience, Product manager experience, Product owner experience, Own technology products

Nice to Have

Influence senior leadership, Work across functional teams, Work with senior stakeholders

What You'll Do.

Develop tech solutions

Automate support operations

Streamline support operations

Review business cases

Develop product roadmap

Document business requirements

Guide roadmap execution

Orchestrate roadmap execution

Write business requirement specifications

Monitor project execution

Ensure project delivery quality

Ensure project delivery date

Present business cases

Drive feature exercises

Plan feature resources

Deliver features on time

How You'll Work.

Team & Collaboration

Cross-functional teams; Operations teams; Sales teams; Customer service teams; Finance teams; Accounting teams; Technology teams; Worldwide Transportation strategy team

Communication Scope

Business direction communication; Stakeholder communication

Process & Methodology

Roadmap planning, Project execution, Program integrity

Full Job Description

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio. We are looking for a dynamic, self-starting Senior Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. Specifically, this position will be responsible for developing tech solutions to automate and streamline our transportation support operations. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility. Key job responsibilities • Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams • Develop product , drive exercises and plan resources for features to be delivered on time • Write business requirement specifications • Monitor project execution and ensure that the project delivery is to the appropriate levels of qu

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