AppDirect
Telco
Sr.ProductManager,ProviderServices(Telco)
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Product Manager, Provider Services (Telco) at AppDirect. Skills: Product Management, Provider Services, B2B Service Brokerage Platforms, Telecommunications, Digital Service Distribution, Sales Enablement, AI. Translate insights into prioritized roadmaps and experiments.. Partner broadly to drive adoption: Work closely with business partners, provider sales, sales ops, and advisor communities to understand needs, pilot new capabilities, and drive adoption through enablement and change managem”
What You'll Achieve.
Drive adoption through enablement and change management.; Advisor enablement and brokerage workflows scale across geographies, partners, and channels.; Prioritize improvements and iterate quickly.; Measurable adoption impact within a multi-provider ecosystem.
Industry & Context.
Translate customer needs into pragmatic product roadmaps; Use data to prioritize and validate hypotheses
What They're Looking For.
Must Have
3+ years of product management experience with provider-facing products, B2B service brokerage platforms, commission management, sales enablement tools, or related SaaS commerce products., Background in telecommunications, connectivity, commissions, or digital service distribution, with a solid understanding of how service providers buy, sell, and manage complex recurring services., Proven track record shipping brokerage experiences, sales enablement tools, or AI-driven self-serve solutions at scale, with measurable adoption impact within a multi-provider ecosystem., Experience partnering with provider sales teams, sales ops, channel teams, and external advisors to pilot features and drive adoption., Comfortable designing and operating quantitative and qualitative feedback loops — instrumentation, analytics, experiments, advisor interviews, and voice-of-customer programs., Communicator, able to present to executives and cross-functional stakeholders and translate customer needs into pragmatic product roadmaps., Analytically — confident defining KPIs, interpreting product metrics, and using data to prioritize and validate hypotheses., Familiar with Agile development practices and comfortable incorporating AI into your day-to-day workflows.
Nice to Have
MBA or advanced degree is a plus.
What You'll Do.
Translate insights into prioritized roadmaps and experiments.
Partner broadly to drive adoption: Work closely with business partners
and advisor communities to understand needs
pilot new capabilities
and drive adoption through enablement and change management.
Scale what works: Define and roll out playbooks
and operational processes so advisor enablement and brokerage workflows scale across geographies
Build data-driven feedback loops: Establish quantitative (usage metrics
A tests) and qualitative (advisor interviews
support tickets) feedback channels to prioritize improvements and iterate quickly.
Communicate and evangelize: Produce enablement materials
product documentation
and training represent the product internally and externally as the voice of the customer.
How You'll Work.
Team & Collaboration
Partner broadly to drive adoption: Work closely with business partners, provider sales, sales ops, and advisor communities to understand needs, pilot new capabilities, and drive adoption through enablement and change management.; Communicate and evangelize: Produce enablement materials, product documentation, and training represent the product internally and externally as the voice of the customer.; Able to present to executives and cross-functional stakeholders
Communication Scope
Communicator; Able to present to executives and cross-functional stakeholders; Translate customer needs into pragmatic product roadmaps; Represent the product internally and externally as the voice of the customer
Process & Methodology
Translate customer needs into pragmatic product roadmaps, Prioritize roadmaps and experiments
Full Job Description
About AppDirect AppDirect is the digital commerce leader making recurring digital services accessible globally. The AppDirect commerce platform unites providers, developers and consumers of recurring digital services into a single ecosystem. This makes it easy for businesses to find, buy and manage recurring digital services from a central location and delivers new opportunities for providers to distribute, sell, and market their services and solutions. AppDirect-powered marketplaces, billing and distribution, and reselling services help providers – including Telstra, Deutsche Telekom, Comcast for Business, Vodafone, ADP, ABB, SAP and others – to connect millions of business users to solutions from Microsoft, Google, Box, DocuSign and more, across all channels and on any device. About the team The AppDirect Product team is redefining how technology is discovered, sold, and managed, architecting commerce experiences that power the ecosystems of the world's leading vendors, channels, and enterprises. We embed intelligence into how we design, prioritize, and deliver products, and into the products themselves. Our craft is turning genuine complexity into experiences that feel effortless and scalable platforms that serve diverse partners without sacrificing elegance or speed. We hold a high bar. We move with urgency, hold each other accountable, and care deeply about both the quality of what we ship and the impact it creates. If you want to build products that sit at the intersection of commerce, AI, and the future of technology distribution, this is the team. How you’ll make an impact translate insights into prioritized roadmaps and experiments. Partner broadly to drive adoption: Work closely with business partners, provider sales, sales ops, and advisor communities to understand needs, pilot new capabilities, and drive adoption through enablement and change management. Scale what works: Define and roll out playbooks, product patterns, and operational processes so advis
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