Tillster

Technology

Sr.ProductManager

$135–165k San Diego, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Product Manager at Tillster. Skills: AI-Driven Experiences, Intelligent Ordering, Product Strategy, Machine Learning. Define product strategy. Execute product strategy”

What You'll Achieve.

Deliver scalable solutions; Deliver high-impact solutions; Deliver measurable outcomes; Conversion rate lift; Average order value lift; Customer retention improvement; Reduce manual processes; Improve operational efficiency

Industry & Context.

Technology
Problems you'll solve

Analytical skills; Problem-solving skills; Data-driven approach; Critical thinking

What They're Looking For.

Must Have

5+ years Product Manager experience, Deliver end-to-end products, Experience with eCommerce, Experience with transactional systems, Experience with high-scale consumer platforms, Restaurant Platforms experience, Deep understanding of Agile/Scrum, Experience building AI/ML products, Familiarity with Agentic AI concepts, Familiarity with autonomous workflow design, Understanding of LLMs, Ability to collaborate with Engineering, Ability to collaborate with Data Science, Grasp of APIs, Grasp of data flows, Grasp of system integrations, Grasp of cloud-based architectures

Nice to Have

Experience with AI copilots, Experience with autonomous agents, Exposure to voice AI, Exposure to conversational commerce, Exposure to digital assistants

What You'll Do.

Define product strategy

Execute product strategy

Own product lifecycle

Translate business problems

Identify AI-driven opportunities

Deliver AI-driven opportunities

Design Agentic AI workflows

Implement Agentic AI workflows

Partner with Data/AI teams

Define model requirements

Define evaluation frameworks

Define performance metrics

Drive adoption of automation

Drive adoption of orchestration

Reduce manual processes

Improve operational efficiency

Deliver measurable outcomes

Define AI product KPIs

Track AI product KPIs

Act as voice of customer

Balance technical feasibility

Balance business priorities

Align teams on roadmap

Align teams on execution

Communicate product vision

Communicate product progress

Communicate product outcomes

Foster culture of innovation

Foster culture of experimentation

Foster culture of continuous improvement

How You'll Work.

Team & Collaboration

Partner with Engineering; Partner with Data Science; Partner with UX; Partner with business stakeholders; Cross-functional leadership; Align teams on roadmap; Align teams on execution

Communication Scope

Communicate product vision; Communicate product progress; Communicate product outcomes; Communicate to executive leadership

Process & Methodology

Agile, Scrum, Product development best practices, Roadmaps

Full Job Description

Sr. Product Manager – AI & Intelligent Ordering Platforms About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform: one scalable, enterprise class solution – to create world-class digital engagement solutions. Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and making the till grow for Tillster and our customers. The Role: Product Leader for AI-Driven Experiences We are seeking a Sr. Product Manager to lead the evolution of our platform into an AI-enabled, intelligent ordering ecosystem. This role will drive the integration of machine learning, large language models, and Agentic AI systems into our core products—unlocking new levels of personalization, automation, and operational efficiency. You will operate at the intersection of product strategy, data, and engineering, owning high-impact initiatives that directly influence customer experience and business outcomes across global restaurant brands. What You’ll Do Product Strategy & Execution - Define and execute product strategy for AI-powered ordering, engagement, and operational tools - Own the product lifecycle from discovery through delivery, launch, and continuous optimization- Hands On - Partner with Engineering, Data Science, UX, and business stakeholders to deliver scalable, high-impact solutions - Translate complex business problems int

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