Pendo
SaaS
Sr.ProductManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Product Manager at Pendo. Skills: Product strategy, Roadmap, User stories, Cross-functional collaboration, AI. Define product area roadmap. Defend prioritization decisions”
Industry & Context.
Data-driven decision making; Conflict resolution
What They're Looking For.
Must Have
5+ years product management experience, B2B SaaS environment experience, Experience building for enterprise customers, Experience navigating complex procurement, Experience navigating security requirements, Experience navigating compliance requirements, Experience navigating data privacy requirements, Experience taking product through full lifecycle, Technical fluency with engineers, Track record of driving cross-functional alignment, Active AI fluency, Adaptability and resilience, Clear communication skills
Nice to Have
Background in B2B enterprise platform products, Experience with data privacy requirements, Experience with compliance requirements, Experience using AI prototyping tools, Experience using AI code generation tools, Familiarity with AI-assisted design tools, Familiarity with Pendo as user
What You'll Do.
Define product area roadmap
Defend prioritization decisions
Balance long-term direction
Integrate work with platform
Drive product lifecycle
Own shipping outcomes
Run continuous discovery
Understand complex workflows
Understand compliance needs
Understand buying expectations
Separate table-stakes requirements
Sequence work with engineering
Scope work with engineering
Serve as subject-matter expert
Translate product capability
Bring signals back to roadmap
Apply AI across product cycle
Use AI to move faster
Write specs for engineering
Bring point of view to reviews
Ensure product quality
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering; Design; Go-to-market teams; Customer-facing teams; Sales; Customer Success; Marketing; Partnerships
Communication Scope
Written specs; Verbal updates; Commercial narrative
Process & Methodology
Roadmap, Scoping, Sequencing, Prioritization
Full Job Description
The Team + The Role Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast. What this looks like day-to-day Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning. You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform. Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration. You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships. Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations. You will separate table-stakes requirements from differentiation opportunities and synthesize findings into actionable product decisions. Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience. You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness. Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success,
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