Intuitive
healthcare
SrProductAnalyst,LMS
“Sr Product Analyst, LMS at Intuitive. Skills: LMS administration, business process enablement, SAP SuccessFactors Learning, communication, collaboration. Support the growth and optimization of Intuitive’s enterprise Learning Management Systems. Translate business and learning needs into effective technology solutions”
Industry & Context.
Excellent analytical, problem-solving, and decision-making skills; Exercise independent judgment and problem-solving skills to address complex business challenges
may require that you show current proof of vaccination against certain diseases including COVID-19
What They're Looking For.
Must Have
understanding of learning technologies, LMS administration, and business process enablement, Excellent communication and presentation skills, with the ability to distill complex data into meaningful insights for both technical and non-technical stakeholders, Demonstrated ability to present to, influence, and collaborate with diverse audiences, including senior leadership, Proven experience delivering training, enablement, and user support for enterprise systems, Excellent analytical, problem-solving, and decision-making skills, written and verbal communication skills, Ability to manage work independently, prioritize effectively, and lead initiatives end-to-end, Highly collaborative with negotiation and stakeholder management skills, Bachelor’s degree in Educational Technology, Computer Science, Product Management, Engineering, or a related field, 5–6 years of experience supporting Learning organizations and/or business technology applications, 3–5 years of hands-on experience with SAP SuccessFactors Learning or a similar LMS
Nice to Have
Experience supporting validated systems and users in a medical device or regulated environment, Advanced degree in field of study
What You'll Do.
Support the growth and optimization of Intuitive’s enterprise Learning Management Systems
Translate business and learning needs into effective technology solutions
Ensure optimal use of LMS features and functionality
Enable adoption through presentations
and key stakeholders to understand learning needs and lead the documentation of business and system requirements for new and enhanced LMS functionality
Serve as the primary LMS subject matter expert
advising business teams on available features
and best practices to automate and scale training programs
engaging presentations and demonstrations to business and training teams to increase awareness
and adoption of LMS capabilities
Collaborate with business training teams to design and optimize learning experiences that leverage LMS functionality to improve learner engagement
Translate business requirements into functional requirements and user stories
working closely with IT to implement effective solutions within SAP SuccessFactors and integrated systems
Analyze cross-functional impacts of design decisions and ensure LMS solutions align with business processes and related enterprise systems
Configure and maintain LMS functionality as needed to support evolving business and training requirements
Lead User Acceptance Testing (UAT) planning and execution
including development of test scripts and coordination with IT and business partners
Provide Tier 2/3 support by resolving LMS support cases
troubleshooting system issues
and coordinating with IT or vendors as required
and continuously improve work instructions
and system documentation to ensure accuracy and usability
Train LMS Administrators and power users on new features
and updated processes
Deliver end-user training and enablement to drive adoption and effective use of LMS tools and capabilities
Support go-live activities
change management efforts
and post–go-live stabilization
ensuring successful adoption and user satisfaction
Research industry trends and best practices and recommend improvements to enhance the overall learning technology ecosystem
Lead and participate in cross-functional meetings and project activities
providing status updates
and risk mitigation strategies
Exercise independent judgment and problem-solving skills to address complex business challenges and provide mentorship or design guidance to other team members as needed
How You'll Work.
Team & Collaboration
Serve as a strategic partner to product, business, training, and IT teams; Collaborate closely with the product team and stakeholders; Partner with business training teams, educating stakeholders on system capabilities; Partner with product, business leaders, training teams, and key stakeholders; Collaborate with business training teams; working closely with IT; Analyze cross-functional impacts of design decisions; coordination with IT and business partners; coordinating with IT or vendors; Train LMS Administrators and power users; Lead and participate in cross-functional meetings and project activities; provide mentorship or design guidance to other team members
Communication Scope
Excellent communication and presentation skills; ability to distill complex data into meaningful insights for both technical and non-technical stakeholders; Demonstrated ability to present to, influence, and collaborate with diverse audiences, including senior leadership; written and verbal communication skills
Process & Methodology
Ability to manage work independently, prioritize effectively, and lead initiatives end-to-end, Support go-live activities, change management efforts, and post–go-live stabilization, Lead and participate in cross-functional meetings and project activities
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