Mass General Brigham
Sr.PracticeAssistant
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“Sr. Practice Assistant at Mass General Brigham. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Perform administrative functions to support smooth and efficient clinical service operations. Perform administrative duties related to patient visits including scheduling, check-in, check-out duties”
What You'll Achieve.
Ensure a seamless experience for patients—from check-in to follow-up
Industry & Context.
Solve routine issues as appropriate
What They're Looking For.
Must Have
Office experience 3-5 years required, High School Diploma or Equivalent required
What You'll Do.
Perform administrative functions to support smooth and efficient clinical service operations
Perform administrative duties related to patient visits including scheduling
Perform routine administrative and clerical duties relating to a busy clinic setting
Assist callers with routine inquiries
Schedule appointments
Process patient billing forms
Scan documents to patient medical record
Acts as 'Super User' for scheduling
registration and billing systems
Provides assistance and training to others in these areas
May perform more complex or specialized functions (i. e. surgical scheduling
schedule changeslocking) at more advanced competency level
May be required to accept co-payments
screens and/or takes messages related to prior authorizations
How You'll Work.
Team & Collaboration
Work closely with physicians, nurse practitioners, and support staff to ensure a seamless experience for patients
Communication Scope
Communicating effectively in writing as appropriate for the needs of the audience; Talking to others to convey information effectively; Understanding written sentences and paragraphs in work related documents; Correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters); Take complete and accurate messages
Full Job Description
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Hourly rates starting at $22.00 per hour _**Job Summary**_ Make a Meaningful Impact at the MGB Cancer Institute – Waltham Join our team at the Cancer Center in Waltham, where every role contributes to improving the lives of patients and families facing cancer. As part of our administrative team, you’ll play a vital role in supporting the daily operations of a multidisciplinary oncology practice. You’ll work closely with physicians, nurse practitioners, and support staff to ensure a seamless experience for patients—from check-in to follow-up. Summary Performs administrative functions to support smooth and efficient clinical service operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Essential Functions -Perform routine administrative and clerical duties relating to a busy clinic setting. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record. -Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. -May be required to accept co-payments. Handles, screens and/or takes messages related to prior autho
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