Amazon.com Services LLC

Project/Program/Product Management--Technical, Product Management - Technical, transportation and logistics

Sr.PM-T,ORBITAI

$151–205k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. PM-T, ORBIT AI at Amazon.com Services LLC. Skills: Product strategy, Knowledge platform, AI products. Build and govern enterprise knowledge system. Define canonical metric definitions”

What You'll Achieve.

Deliver AI precision; Ensure claim traceability; Enforce consistency; Reduce cycle time; Grow contributor base

Industry & Context.

Project/Program/Product Management Technical, Product Management Technical, transportation and logistics
Problems you'll solve

Root-cause analysis; Data-driven decision making

What They're Looking For.

Must Have

Bachelor's degree, Own/drive roadmap strategy, Feature delivery and tradeoffs, Contribute to engineering discussions, Manage technical products, Represent and advocate for customers

Nice to Have

Experience using analytical tools, Building and driving adoption of new tools

What You'll Do.

Build and govern enterprise knowledge system

Define canonical metric definitions

Define causal relationships

Define operational context models

Scale across operational domains

Resolve conflicting definitions

Own causal attribution framework

Drive accuracy in attribution

Expand attribution coverage

Build closed-loop learning system

Scale self-service platform

Evolve platform to enterprise-grade

Implement governance at scale

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Cross-functional teams; Executive prioritization; Executive planning

Communication Scope

Executive briefings; Business reviews

Process & Methodology

Roadmap strategy, Roadmap definition

Full Job Description

Amazon's Last Mile delivery network moves billions of packages a year. When a delivery station misses its performance target, the question isn't “what” happened- it's “why”, and “what” we should do about it. That's the problem you'll solve. You'll own the knowledge and attribution platform that sits underneath all our AI and analytics products. Think of it as the structured brain that makes our AI specific instead of generic. When our AI assistant tells a station manager exactly why productivity dropped 10% and gives them four prioritized actions to close the gap by tomorrow instead of a vague summary - it's because the knowledge layer you built made that precision possible. When a VP reads an auto-generated business review and every claim traces back to a verified source with zero fabrications, it's because the ontology you govern enforced that consistency. This role is different from most PM-T roles because you won't own a surface - a dashboard, an app, a feature. You'll own the depth. The structured knowledge, causal logic, and self-service platform that an entire portfolio of AI products depends on. Your decisions about how metrics are defined, how causal relationships are modeled, and how teams contribute new knowledge will determine whether our AI products are trusted or ignored. Key job responsibilities Build and govern the enterprise knowledge system. You'll define the canonical metric definitions, causal relationships, and operational context models that every AI and analytics product consumes. Every Concept will mean the same thing in every dashboard, every business review slide, and every AI response - because you made it so. You'll scale this across operational domains (routing, capacity, labor planning, delivery execution) and resolve the genuinely hard problem of conflicting definitions across organizations. Own the causal attribution framework. We maintain root-cause attribution systems that decompose metric misses into specific, quantified drivers -

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