PointClickCare
Tech / AI / Software
SrPlatformEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Platform Engineer at PointClickCare. Skills: Kubernetes, CI/CD, TypeScript, Node.js, Infrastructure as Code, Terraform, GitOps, observability, cloud security, cloud networking. Platform Development & Engineering. Platform Operations & Reliability”
What You'll Achieve.
deliver exceptional care; make a real difference in millions of lives; make deploying and operating applications faster, more secure, and highly repeatable; empower product engineering teams to build, deploy, and operate healthcare software faster, more reliably, and more securely; reduce cognitive load so development teams can focus on delivering value to clinicians and patients; maximize their impact
Industry & Context.
solving some of the hardest self-service challenges; reduce cognitive load
travel to and from the Mississauga and/or Salt Lake City office for in-office events (onboarding, team events, semi-annual and annual team meetings) for Remote Roles, reside within commutable distance to the office/location specified in the job listing for Hybrid Roles, on-call incident response
What They're Looking For.
Must Have
proficiency with Kubernetes across the full cluster stack — operating complex environments, extending platform capabilities, and maintaining reliability at scale, Expert-level proficiency building and operating CI/CD pipelines optimized for security, compliance, and developer experience, proficiency in TypeScript/Node. js for building production-grade platform services, APIs, CLIs, and SDKs, with automated testing practices (unit, integration, E2E), proficiency with Infrastructure as Code (Terraform, Pulumi) and GitOps practices, proficiency with observability (metrics, logging, distributed tracing, SLI/SLO frameworks, error budgets) and proven operational ownership including on-call incident response and post-mortems, Working proficiency with cloud security practices (IAM, secret handling, encryption) and cloud networking (virtual network design, routing, firewall controls) in a production environment
Nice to Have
Experience with AI/ML integration: LLM APIs, intelligent automation, AI-assisted developer tooling, and agentic patterns, Experience building internal developer platforms or platform-as-a-product initiatives, including developer portals and self-service tooling, Experience with policy-as-code, security automation, compliance tooling (HIPAA, SOC 2, HITRUST), and cloud cost optimization (FinOps), Active contribution to open-source projects or thought leadership through technical blogging, conference speaking, or community contributions
What You'll Do.
Platform Development & Engineering
Platform Operations & Reliability
Platform Adoption & Developer Enablement
Technical Leadership & Standards
System Design & Architecture
build platforms that make deploying and operating applications faster
and highly repeatable
deliver end-to-end self-service platforms
own the reliability of what we build through SRE practices
How You'll Work.
Team & Collaboration
close-knit group of five highly senior, deeply experienced engineers; focusing office time for meaningful collaboration; empower product engineering teams; collaboration is enhanced
Communication Scope
able to translate technical complexity for engineers and non-engineers alike
Full Job Description
## Description At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For
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