Sr.PatientAccountsRepresentative

**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). **The University of Miami/UHealth Department of Neurological Surgery has an exciting opportunity for a full time, hybrid Sr. Patient Accounts Representative to work in Miami, FL.** The Senior Patient Accounts Representative ensures that patient demographic information is accurate and that funding source is billed and collected appropriately. The Senior Patient Accounts Representative uses advanced knowledge of billing procedures and coding expertise to assist management in the training of staff and in assuring compliance with protocols and regulations. **CORE JOB FUNCTIONS** * Submits claims to insurance companies and follows up on outstanding claims. * Processes, remits, and posts payments to patients’ accounts. * Reconciles monthly charges, identifies any errors, and researches coverage policies. * Assists patients with insurance and billing questions. * Sets up budget plans on outstanding accounts, mails copies of budget agreements to patients, monitors compliance, and follows up on any payment delinquencies. * Receives and reviews patient, insurance, and attorney correspondence, researches issues, and provides written responses. * Enters all returned mail and stale checks in the database and researches to acquire updated address information to reprocess items. * Recommends policy and procedural changes to management for review as needed. * Adheres to University and unit-level policies and procedures and safeguards University assets. _**This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties